Maria Merca Malero

 MARIA MERCA SOCORRO YACO MALERO National Highway, San Jose, Tanjay City, Philippines Email Address:-Skype ID: merca.malero Upwork Permalink: http://www.upwork.com/o/profiles/users/_~01ba7749cb5f00491a/ Linkedin Permalink: https://ph.linkedin.com/in/maria-merca-socorro-malero-809b51110 Skills English LiterateComputer Literate Work Experience PositionCompany Email MarketingFlip.com July – Oct 2016 -send mail to prospects using CRM and making sure that each email sent is unique Back Office (Receipt Verifier) ABUKAI May – Sept 2016 -verify raw images of receipts and input data in a system -home based Data Entry for Marketing Agency Mitya Makari (through upwork.com) June 2016 -used google documents and dropbox to gather data and complete business profiles -home based Request Verification Expert Thumbtack.com March 2016- July 2016 - filter valid requests from customers -home based Snippet Writer (SEO Content Writer)Thumbtack.com Nov 2014- Jan 2016 -create snippets of 250-300 characters -follow SEO requirements -follow QA guidelines -home based Request Verification ExpertThumbtack.com April 2013-Nov 2014 - filter valid requests from customers -home based Sales Chat Support AgentOneclickroot.com Jan 31-Feb 20 2014 -answer queries on how to root android phones -offer an application for sales -home based Payment PosterSPI Healthcare (former SSC) Jul 2011- Dec 2011 Health Care Back Office -post payment for healthcare providers and professionals -making sure that the healthcare professional is not underpaid or overpaid Customer Service Representative Tier IITeletech Holdings IncNov 2007- Feb 2010 Anthem, BC&BS -provide information on the patient’s available benefits and the status of their claims -forward claims for review Personal Information Age: 27 Date of Birth: July 8, 1988 Place of Birth: Bais City Height: 5” Weight : 47 kg Civil Status : Married Religion : Catholic Husband’s Name : Jerome Gutib Malero Occupation : Customer Care Specialist Educational Background Elementary School Year Plaza Central Elementary School 1995 - 2001 Secondary LLDPMNHS 2001 - 2005 Tertiary NORSU (Bais Campuses 1 & 2) 2005 - 2006 BS Computer Science Villaflores College 2006 - 2007 AS Computer Secretarial Character Reference Alladin Lagura Snippet Writer at Thumbtack.com Email:-Mobile:- Imma Marie Adalid Tutor at 51Talk Email:-Mobile:- Marissa Auxillo Team Leader at Thumbtack.com Email:-Mobile:- Lee Hernandez Manager at Offbeat International Email:-Mobile:- Note: Character references prefer to be contacted via email.