Maria Paula Villamizar

MARÍA PAULA VILLAMIZAR VILLABONA Cell. (- e-mail- CARRIER GOAL I would like to work for a company that allows me to put into action and use all my skills to the maximum, and allows me to interact in the three languages that I already know (Spanish, English and French), in order to generate potentially useful solutions to the development and well-being of the company. I can also offer the company my skills as a fast learner, because I like to keep myself updated in all the subjects regarding the work I do. I am able to acquire new knowledge very quickly and adapt to new work environments. I enjoy working for a company that offers challenging environments and in which I can put into action all my skills and knowledge. ACADEMIC STUDIES Master's Student (first semester) University of Manitoba Winnipeg, Canada 2009 Chemistry Industrial University of Santander Bucaramanga, Santander 2.008 Academic Baccalaureate ASPAEN Gimnasio Cantillana Floridablanca, Santander 2002 - PARTICULAR KNOWLEDGE Language skills: Spanish (Native Language), French (complete French course in Montreal), English (Advanced level). Computer skills: Office (word, excel, power point, PDF documents) WORK EXPERIENCE Call Center Agent 2022 Teleperformance (Work from home) - Assist costumers with filing a claim on a broken appliance/furniture/device - Assist costumers following up on an existing claim - Properly report on the company´s program all the given information on each interaction Secretary Rumbos Travel Agency (Work from home) - Assist the accounting department in organizing their files - Translate documents from English-Spanish - Interact with English speaking costumers - Organize the manager´s calendar properly - Bucaramanga, Colombia Quality Assurance Analyst- BAYER Cropscience S.A Barranquilla, Colombia In charge of reporting to the suppliers of the material any disagreement or novelty. In charge of reviewing the texts printed on labels in both English and Spanish. - In charge of verifying the packaging material, labels, brochures, containers, and everything related to the packaging of the products manufactured in the Barranquilla plant. In charge of providing support and translation (English-Spanish) of the chemical methods sent by BAYER GERMANY In charge of reviewing the texts printed on labels in both English and Spanish. Store Manager 2010 – 2012 Surtigas Hardware Store Bucaramanga Check the quality of chemicals for construction, as well as chemicals for domestic use. Properly store chemicals in order to avoid accidents. Advise clients according to their needs. Sell and inventory the products of the hardware store. Laboratory Assistant 2009 University of Winnipeg Winnipeg Direct laboratory practices for first semester chemistry students. Guide students during and after internships. Prepare laboratory practices, material and information. Grade the results of the reports delivered at the end of the class by the students. Advise students on topics related to laboratory practices and chemistry in general. Laboratory Analyst Second Semester 2008 Center for Environmental Studies and Research (CEIAM) Piedecuesta Validate different analytical methods for water analysis. Support the laboratory accreditation process in ISO 17025 Standardize various analytical methods for water analysis. Analyze water samples from different customers. Participate in the performance evaluation trials defined by the IDEAM. Record the procedures and results obtained day by day. Teaching Assistant Industrial University of Santander Bucaramanga Chemical Instrumentation I, Environmental Chemistry First semester 2008 Physical-chemistry I, Physical-chemistry III, Structures and bonds Second semester 2007 Grade the quizzes and exams that students take in class. Assist and collaborate with the teacher during the final exams. Check class email to answer students' questions Advise students on their work and with their course questions. Record the grades obtained by each student in an Excel document to obtain the final grade of the course. Attend the workshops designed by the teacher. Review and comment on final student reports - SKILLS Analytical and organizational skills Leadership and team work Problem resolution/ Flexibility Accounting and skills to prioritize Communication and language skills, written and spoken (Spanish, English and french) Able to work independently, and from home.