Maria Teresa N. Mape
San Jose St. Villa San Pablo Subd. Ibabang Iyam, Lucena City, Quezon, 4301
Mobile:-
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Skype ID: Teacher_Teresa612
Work Experience Summary:
Telus International
4th floor Market Market Mall, BCG, Taguig
Level 2 Billing Dept. Xbox 360
Nov. 2006-May 2010
Specializations: Billing, Technical & Helpdesk Support for Xbox360
Duties and responsibilities:
Level 2 XBOX BILLING SUPPORT: (Sept. 2009-May 2010)
XBOX BILLING SUPPORT: (June-September2009)
Project Base QA for Texarkana, Texas: (Nov. 2008- Jan. 2009)
Live Customer Support: (Sept. 2007-Nov. 2008 / Feb. 2009- June 2009)
Hardware Customer Support: (Dec. 2006-Sept. 2007)
MetroBank Card Corp.
3rd floor MCC Center 6778 Ayala Ave., Makati City
Customer Support Agent
Feb-July 2006
Specializations: Credit Card Customer Support
Seminar Attended:
Level5 CertTesol course
Hastings, England
March 2003
Anti-Money Laundering Seminar
By: Atty: Xavier V. Javier
June 13, 2006
Leadership Training Seminar
Telus Hub
4th flr. Market Market Mall, BGC
Effective English Communicator Seminar
Telus Hub
4th flr. Market Market Mall, BGC
Neutral Accent and American Culture Course
Telus Hub
4th flr. Market Market Mall, BGC
Education Background:
Pre- school : Mayhill Academy year: -
Elementary : Lucena West1 Elem. School year: -
High School : Quezon National High School year: -
College : Sacred Heart College year: -
Course : BS. Major in Communication Arts
Graduated year : March 1999
Character Reference:
Michelle R. Navarro
English teacher
Lucena City National High School
Richard Haberkost
Trinity College London
Instructor/ Trainor
Tesol Course
Personal Information:
Birthdate: October 15, 1978
Nationality: Filipino
Address: San Jose St. Villa San Pablo Subd. Ibabang Iyam, Lucena City, Quezon 4301
Mobile#: -
Email-
SSS id#: -
TIN id#: -
