Mariam Waseem

MARIAM WASEEM Subang Jaya- Willing to relocate to: Subang Jaya - Kuala Lumpur - Petaling Jaya WORK EXPERIENCE Customer Care and IT Support SensTrac SDN BHD - Subang Jaya Present • logging and processing support calls • installing and configuring computer hardware, software, systems, networks, printers and scanners • planning and undertaking scheduled maintenance upgrades • setting up accounts for staff, ensuring that they know how to log in • solving password problems • talking to clients and computer users to determine the nature of any problems they encounter • responding to breakdowns • investigating, diagnosing and solving computer software and hardware faults • checking computer equipment for electrical safety • maintaining records of software licenses TEACHER VICTORY ACADEMY MALAYSIA January 2017 to August 2020 • Conducting class. • Building relationship with students to meet there educational and selfbuilding requirements. • STEAM teacher in after school program. • Planning lessons and assigning schoolwork and homework. • Meeting and discussing with parents about student's best interests. IT Support POLAMAAS LOGISTICS - Subang Jaya August 2016 to December 2016 • Keep records of all goods shipped, received, and stored. • Record shipping information. • Check and prepare import or export documentation • Prepare bills, invoices, and other shipping documents. IT Support EDUSEEDS MALAYSIA, IT VENTURES May 2015 to July 2016 • Coordinate the installation, maintenance, and support of existing and new Systems and networks. • Configure, install, and maintain the network software of the school. • To create and maintain a system for backing up data and program ASSISTANT ACCOUNTANT FIRST GROUP MANAGEMENT February 2015 to April 2015 Assisting the manager in organizing, planning, and implementing strategy. • Ensuring work schedules and objectives are met by employees. • Coordinate daily customer service operations (e.g. meetings, paperwork, and payments) • Communicate with clients and evaluate their needs. • Make sure all employees adhere to company's policies and guidelines. EDUCATION Bachelor in Computer Science University of the Punjab 2012 to 2014 SKILLS • • • • • • • • • Communication Microsoft Office Adobe Illustrator Teamwork Computer Skills Listening Responsible Problem Solving Critical thinker