Dear Sir/ Ma’am,
My career background includes 14 years of extensive experience in Business Management and Operations, E-Commerce Administration using Shopify and Amazon FBA/eBay Store management for US company.
My most recent experience is with the Channel Partner network, a US-based company, where I worked for more than 4 years as a Digital Marketing Manager and Project manager. My main task is to administer all business marketing operations and advertisement campaigns, which eventually generated a 5% increase in web traffic in 6 months. I've set-up a Zoho CRM database of qualified leads from the ground up. I also led and managed a team of 11 from the Philippines and Mexico.
I have worked with Convergys for more than 5 years, a Fortune 500 company, as a Team Leader and Resolution Specialist for DirecTV. Part of responsibilities includes handling escalated customer queries regarding their account activation, billing, and technical issues. In this position, I demonstrated the ability to resolve a variety of issues and complaints from customers.
I consider myself a well-rounded and fast learner who will be my arsenal to accomplish new experiences relative to what I already have. I can perform administrative, executive, and operations roles. I am also creative enough to come up with bright ideas to surely enhance business processes and revenues; furthermore, I am a highly experienced customer service professional (coach, subject matter expert, team leader) that promises to deliver the results that you need.
My objective is to ensure that I deliver far more than what the clients expect to be delivered. I am highly positive that the extensive experience I have on varied platforms will definitely be my edge in completing this project with efficiency and satisfactorily results.
Feel free to contact me to arrange an interview anytime. I appreciate your time in reading this letter—I look forward to learning more about this opportunity!
My previous projects include:
Asana Projects, Active Campaign, Zapier, Amazon FBA. Shopify, Wordpress, Zoho CRM, Zoho Campaigns, Mailchimp, Canva, Social Media Marketing (Facebook, Instagram, Pinterest, Twitter, Youtube, LinkedIn, Canva)
roccas.com.au
aroydthai.com.au
glambeautybar.com.au
alishascafecollective.com
billyskitchen.com.au
meowijuana.com
gonomad.com
perceptivetravel.com
practicaltravelgear.com
preloadedsim.com
https://twitter.com/meowijuanaville
https://www.facebook.com/Meowijuana
https://www.instagram.com/meowijuanallc/
https://www.youtube.com/channel/UCr0ufp8I-er1X7HvWeFQHpA
https://www.pinterest.com/gonomad
SHOPIFY- set up the website with E-commerce functions, updating product content and pricing, app installations and drop-shipment set up using Oberlo app, activated payment gateways such as Paypal
Thank you!
Respectfully,
Marianne Elmido