OBJECTIVE:
A highly motivated and self-starting individual looking for a position as work at home agent to provide outstanding customer service and support to each client.
EDUCATIONAL BACKGROUND
TERTIARY:
STI COLLEGE OF LUCENA
Bachelor of Science in Information Technology 2nd year level
SY :-
SKILLS
Customer Service
Administrative
Virtual Assistance
CHARACTER REFERENCE
Charmel Liana Daguitera
Team Lead
CONVERGYS PHILIPPINES
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Mark Parson Nabiula
Mentor
IBEX GLOBAL
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MARIANNE MAY D. CUAREZ
San Lorenzo St. Brgy. 9 La Milagrosa Subd. Lucena City-/- / -
Skype ID – ryiannexanelle
PROFILE:
Polished professional customer service representative offering:
Over 5 Years of experience providing customer support in busy call center environments for US Accounts.
An unwavering commitment to customer service with the ability to build productive relationship, resolve complex issues and win customer’s loyalty.
Strategic – Relationship / Partnership – building skills – listens attentively. Solve problems creatively and uses tact and diplomacy to find common grounds and achieve win – win out comes.
WORKING EXPERIENCE:
Customer Service Representative
Australian Cleaning Force
January 2017 – May 2017
Tenant Screening Virtual Assistant
VirtuallyIncredible (US based Real Estate Company)
March 2015 – August 2016
Sales and Billing Representative
US Telco Account (Post Paid)
IBEX GLOBAL PHILIPPINES
January 6, 2013 – November 22, 2015
Customer Service Representative
US Car Safety Account
CONVERGYS PHILIPPINES
January 09, 2012 – January 4, 2013
“I hereby certify that the above information is true and correct to the best of my knowledge and belief. “
Marianne May D. Cuarez
Applicant
