MARICELLE CASTOR
Bacoor Cavite Philippines
E:--Skype ID: maricellecastor
Seeking a position as a Virtual Assistant. Experienced in email support and customer service.
Demonstrated equally effective skills in active listening and active communication with client; Fast-learner and dedicated in delivering team success and client satisfaction
Microsoft Office Applications (Word, Excel, Power point)
Email Writing
Online Research
Data Entry
College: Post- Graduate:
Bachelor of Science in Nursing (BSN) Masters of Arts in Nursing (MAN)
S.Y- S.Y. 2009 – 2010 (Undergraduate)
TELETECHSTREAM GLOBAL SERVICES/CONVERGYS
Retail Support Representative (Voice)Customer Sales Professional (Chat)
September 2010 – May 2011May 2011 – November 2012
TASKUS PHILIPPINESUPWORK
Email Support RepresentativeProduct Lister
January 2014 – June 2014April 2016 – June 2016
Assistant Team Leader/Quality AnalystVirtual Assistant
June 2014 – May 2015July 2016 – September 2016
Interim Team LeaderEmail Support Representative
October 2015 – December 2015August 2016 – October 2016
Quality Analyst
January 2016 – July 2016
TELUS INTERNATIONAL PHILIPPINES
Operations Customer Service Representative
October 2016 – Present
