Maridel P. Sumaganday

I am an E-commerce Virtual Assistant, handling Customer Service Support we are helping our client to troubleshoot the technical issue on the software platform. Answering email tickets as well.

I can help you with a specific task such as Product list/Upload, Using bulk CSV uploads, Processing Orders, product research, negotiation with the suppliers especially returns, and refund to follow-Up. I am Familiar also with Dropshipping and Fulfillment by Amazon and Homedepot business model.

I am being familiar with some tools in dropshipping such as AutoDS monitor where we can optimize the breakeven fees and profit calculation without any loss profit in the business. I use zikanalytics, Amazon Product Finder - AMZScout PRO, AZInsight Amazon FBA for the product research.

I can manage the eBay store, processing all orders, returns, and complaints of our client, reviewing some feedback to remain the good standing of our store.

As a Data entry freelancer, I can work in Data moderation, extracting data to other data, generates leads with their specific details, I can help and finish the task on time without under supervision, and can easily manage my time and very keen details.