Mariela Marie Berry

 RESUME MARIELA MARIE K.BERRY Philippine Address:160 Lagkitan St, Sauyo Rd, Novaliches Quezon City, Metro Manila, Philippines Mobile: - CAREER OBJECTIVE:To seek a position that will allow me to grow professionally by utilizing my skills with the best use of my dedication, determination and resourcefulness for the betterment of the organization. WORK EXPERIENCE Customer Service Representative Teleperformance Philippines 14th Floor, Octagon Bldg. San Miguel Ave. Ortigas PASIG CITY August 9, 2011 – June 15, 2016 Summary of Work Function: -Customer Service representative for Sales and Billing for 1 year under Health Care Account based in USA for Prescription Drug Plan Insurance. -After a year, promoted as Pharmacy Help Desk Assistant under the same program. -Was transferred to a different company site after couple of years. From a Prescription Drug Plan Insurance account to a Telecom account based in Australia for 3 years. Sales and Billing Customer Service Representative Teletech Offshore Philippines Level 1&2, Robinsons Place Novaliches Quirino Highway, Novaliches Quezon City June 17, 2016 – August 31, 2018 Summary of Work Function: -Sales and Billing Representative for one of the largest Telecom account based in New Zealand. -Responsible in assisting customers regarding with their billing concerns including general inquiry regarding with their services either thru inbound phone calls, emails or chat. EDUCATIONAL BACKGROUND Bachelor of Science in Hospitality Management Graduated since April 2011 PERSONAL INFORMATION Date of Birth:April 26, 1988 Nationality:Filipino REFERENCES Certainly available upon request.