Marina Rados
HR and Project Manager
Novi Sad, Serbia
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Professional Summary
Dedicated, enthusiastic and skilled professional with experience in Human resources, Operations,
Client interaction, Customer support and relations.
I am skilled in working with end users, stakeholders and individuals at all levels of an organization
to ease conflicts, improve understanding and cooperation and drive overall project results. I also
have extensive experience leading remote teams.
I have also experience managing multiple teams of software engineers.
Improving processes on a daily basis. Ensuring that all projects are delivered on-time, within
scope. Delegating project tasks based on team members’ individual strengths, skill sets and
experience levels.
If you are looking for a person that loves working with people and a committed person that you
can rely on - I'm the right candidate for you :)
Experienced Human Resources Manager with a demonstrated history of working in the
information technology and services industry.
SKILLS
- Managing remote teams (more than 200) and making sure that communication and all projects
are running smoothly
- Planning and Organizing
- People Management
- Deadline-Oriented
- Research
- Upwork hiring (hired more than 1000 ppl)
- Managing Agencies and Clients accounts on Upwork
- Really good in candidate selection and first impression judgment.
- Organizational culture
- Operations
- Project management
- Performance management
- Employee engagement and retention
LANGUAGE
- Native language - Serbian
- Other languages:
English - Fluent
Spanish, Slovenian - Conversational
Passive knowledge : French
EXPERIENCE
HR Manager and Assistant to CEO at Blackburn Enterprise
SEPTEMBER 2019 - MARCH 2020
British company that works with Amazon and has 4 other businesses that are mainly connected
to Amazon. I was incharge to making sure that the procedures and the structure is working
well. Hiring, recruitment, interviewing and onboarding of new employees. I was also assistant to
CEO with consulting and client interaction.
Freelance HR Manager and recruiter, Operations and Project
management
SEPTEMBER 2018 - SEPTEMBER 2019
Working as a freelancer on Upwork and other platforms for remote work.
Head of Human Resource and Head of Operations assistant at Microwork.io
MAY 2017 - SEPTEMBER 2018
Experience overview:
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HR management
Onboarding process
Hiring
Recruiting
Interviewing
Evaluations
Personal development plan
Operations tasks
Client interaction
Customer Success Specialist - Support and HR Manager at TallyFox
Social Technologies AG
OCTOBER 2015 - MAY 2017
Swiss company that develops knowledge sharing web platforms
● I was making sure that the platform runs smoothly, I was the main point in communication
between platform managers and our development team.
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I was also in charge that everyone in the development team is doing good and are in
good communication between each other and the rest of the company members.
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Was doing recruiting and interviews and hiring.
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Communication with clients
Customer Relations at ApexSQL
OCTOBER 2012 - SEPTEMBER 2015
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Customer relationship management
Direct sales, business development
Account management
Cross-sales and up-sales
Product Marketing
Lead generation
Planning, leading and executing sales campaigns
Processing orders, invoices and quotations
Pursuing company’s sales goals
Responsible for selecting and interviewing new candidates and
training new employees.
Guest Services Officer at C
arnival Cruise Lines
YEAR: 2008 - 2011
Other name of the position is Purser, which means heart of the ship. We were
the main point for guests and employees as well. Amazing experience
regarding everything, made me stronger and thankful. Realized that I am
capable of doing a lot of things that I thought that I would never have the
chance to experience.
Tourist Guide and host at Austrian Travel Company Slim Reisen SUNLINE TRAVEL
YEAR: 2006
Specialized for Tourism offer for Tunisia.
Tourist Guide at Travel Agency ETNO ART TRAVEL
YEAR: 2001 - 2006
● Guiding tours with culture and historical themes. Turkey, Bulgaria,
Romania, Bosnia and Herzegovina, Croatia, Hungary, Slovenia, Serbia
and Montenegro.
EDUCATION
High School Graphic Design at Technical High School "Jovan Vukanovic",
Novi Sad
YEAR: 2001 - 2004
Carnival Customer relations College - Miami 2009
