Marisa Delos Reyes

MARISA DELOS REYES SOCIAL MEDIA MANAGER • VIRTUAL ASSISTANT Cebu City 6000, Philippines - - PROFILE SUMMARY Experienced Customer Support Specialist for 7+ years. Seasoned Social Media Manager, Marketer, Influencer Marketing Specialist, and Content Creator. Excellent time management skills and can perform various administrative tasks. Detail-oriented professional with relevant experience and training. I can establish businesses on different Social Media platforms through strategic marketing, content planning, and management. I can manage content web pages, ensure content is SEO friendly and engaging, and conduct detailed and competitive analysis of sites. PROFESSIONAL SKILLS Communication Skills Data Entry Social Media Management Social Media User Engagement Photo & Video Editing Copywriting Email Marketing Content Creation & Curation Guest Posting Customer Satisfaction Focus On-Off Page SEO Keyword Research EDUCATION Associate in Computer Technology 2008 - 2010 Asian College of Technology EMPLOYMENT HISTORY Social Media Manager | Content Writer 8020Green Pty Ltd JAN 2023 Create and curate high-quality, visually appealing content that drives engagement and increases brand awareness. Conduct comprehensive keyword research, create compelling meta descriptions, and craft engaging blog posts that meet the needs of both users and search engines. Social Media Marketer Movietelle PH Market company brands across social media channels. Connect with potential customers to generate revenue. JUNE 2021 – DECEMBER 2021 Document Analyst Innodata (Project based) DECEMBER 2020 – MAY 2021 Organize documents and company files to ensure all records have no errors in filenames and submissions Research Analyst Dynata SSI Philippines (Project based) AUGUST 2020 – NOVEMBER 2020 Researching and collecting information from the public market for use in selling products and services. Customer Associate Wipro Limited APRIL 2014 – NOVEMBER 2017 Reservations agent for an airline company. Provided product updates and training to colleagues. Tier II Technical Support Convergys Corporation JUNE 2013 – DECEMBER 2013 Technical support in a telecommunication company Customer Service Representative Supportsave Solutions, Inc. AUGUST 2012 – JUNE 2013 Sales support for office supply and retailing company Telesales Executive FEBRUARY 2011 – JULY 2012 Live2Sell Group of Companies Making outbound calls to people who are interested in online education CERTIFICATES WORDPRESS FOR SEO ProVA 2023 January ー SEARCH ENGINE OPTIMIZATION (SEO) ProVA 2022 December ー Amazon FBA Mastery 2023 Udemy ー 2022 November SOCIAL MEDIA MANAGEMENT ProVA 2022 May ー FACILITATION SKILLS TRAINING Wipro Ltd., Inc. 2016 October ー USA, MEXICO & INTERNATIONAL RESERVATIONS Wipro Ltd., Inc. 2014 October ー