MARISTHA SCHELLINK
WORK EXPERIENCE
Operations co-ordinator, Trainer
Med-e-Mass medical software
2011 - 2016
Analyst, Trainer, Teamleader
Port Elizabeth
Software training for clients
Logging support calls on CRM & managing onsite
visits for consultants
Administration for Med-e-Mass Bureau; medical billing,
reconciliation, credits, reporting for clients
Create statistical reports for management
1999 – 2000
Providence Healthcare risk managers
2000 - 2011
Creating statistical reports for Medical aids
Managing Elixir practice management system
System support: queries relating to claims, tariffs, medical
aid benefits
Induction training for new staff members
Logging support calls & requests and tasks on system
Consulting with users and developers on projects and
requirements
Supervision of team
Ensuring KPI`s were reached for team
1997 - 1999
Receptionist
Receptionist
Dr J Howse
Pine Lodge resort
LANGUAGES
1996
Artist
English
Port Elizabeth
1987 – 1995
Teamleader, Medical
technician
Pathcare laboratories
Self
Afrikaans
EDUCATION
Certificate TESOL, Wits university, 2016
Diploma medical office assistant, Intec college, 2000
Certificate Train the Trainer NQF level 5 U/S 117871,
Train You Can training institute, 2013
Certificate computer practice N5, KwaNobuhle college,
1997
Medical technician chemistry, 1990
Medical technician haematology, 1995
Pathcare registered training provider with Medical and
dental council
Matric/ Grade 12, High school Oudtshoorn, 1985
Certificate Conflict resolution, KSA training institute,
2013
Certificate telephone techniques, Continental, 2002
SKILLS
Excellent communication skills, engaging, active listener, patient, self-motivated, diligent
INTERESTS, HOBBIES
Ballroom, Latin, Flamenco
Historical novels, science fiction
Abstract art
REFERENCES
Mrs. Jacky Cherry, Med-e-mass- /-Mr. Jitesh Nanda. (ex Providence- /--
Mrs. Margie Saunders. ER24 (ex Providence- /-Dr. James E Howse- /-
Mrs. Connie Ludik. Contact-. Pine Lodge
resort
Mrs. Nesta Venter, Pathcare-.