- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Surigao City, Surigao Del Norte, Philippines
- Experience:
- 5 years
MARIZ
GORDUIZ
CUSTOMER SERVICE
PERSONAL PROFILE
Dedicated Customer Service
Representative motivated
to maintain customer
satisfaction and contribute
to company success.
SKILLS & ABILITIES
- neat and well organized
- Finds joy in assisting others
- Interpersonal
communication
- Multitasking
- Results-oriented
- Detail-oriented
CONTACT
INFORMATION
Cell: --www.linkedin.com/in/mariz
gorduiz
09712 Km. 2 Nat'l Hwy, Brgy.
Luna, Surigao City,
Philippines
EMPLOYMENT HISTORY
Front Office Receptionist
Siargao Bleu Resort & Spa (2019 - 2020)
- Assists hotel guests with registration,
reservations, and other requests
- Keeps track of room occupancy and availability
for hotel bookings
- Aided guests with check-in and check-out
procedures
- Respond to guests’ inquiries through calls and
emails
Customer Service Representative
Teleperformance (2015 - 2019)
- Respond to inquiries, concerns and escalate
calls appropriately
- Consult with customers to evaluate needs and
evaluate best options
- Upgrade service and offer additional service
packages or options
- Consistently improve customer satisfaction
through expert resolution of conflicts, issues,
and concerns
EDUCATIONAL HISTORY
Surigao State College of Technology
Bachelor of Science in Hotel & Restaurant
Management, 2014
