Marjorie Cos Villa
Email :-Contact number:-
Personal Details
DOB: April 8,1991
Nationality: Filipino
Marital Status: single
Skills Set
Strong written and oral communication
Good Interpersonal abilities
Team Player
Quick Learner
Confident
Training Attended
Accent Neutraization
Improving Communication Skills
Voice process Training
Product Knowledge
Employers
Teleperformance Philippines
2015 - 2017
Wellcare
CUSTOMER SERVICE
UVERSE
TECHNICAL SUPPORT
Convergys
2017 – 2018
SUNTRUST
FRAUD SPECIALIST
Responsibilities Handled
Providing Customer service and understanding the needs of the Client.
Working with Team as one to effectively ensure achievement of target and performance
Establishing work Plans.
Supporting Customers by giving them technical Solution of their product in use
Study the process.
Filing a claim for Client
Helping clients with fraud Case
Adhering by the schedule prescribed by Team Leader
Attaining daily to monthly targets.
EDUCATIONAL BACKGROUND
PRIMARY
NHC ELEMENTARY SCHOOL
SECONDARY
IMMACULADA CONCEPCION COLLEGES
TERTIARY
DELOSANTOS STI
3rd year Under graduate student of Bachelor of Science in Nursing
