Mark Anthony Enriquez

MARK ANTHONY A. ENRIQUEZ 271 Aquino Subd. Tarlac City, Tarlac 2300 Philippines Contact no. - E-mail:-Skype ID: Markanthony6689 CAREER OBJECTIVES: To be able to hire in a position wherein I can provide and share my knowledge in the field of this business. To have a job which will not only provide my financial stability but also growth and development. KEY COMPETENCIES: • Experienced in a team environment where I have proven my ability to learn and apply new skills and concepts by exceeding sales target. • Ability to produce results with minimum supervision in a fast paced dynamic environment. • Ability to think strategically and create links between business direction and specific solutions. • Client-focused and service-oriented. • Demonstrate a high degree of motivation, professionalism and work competence. • Proven creativity when problem solving and to think outside of the box. SKILLS AND QUALIFICATIONS: • 2 years experienced in Customer Service Representative. • Empathy and Sympathy. • 12 months experienced in Telemarketing. • Ability to handle objection and hesitation. • Strong English communication skills both oral and written. • Demonstrated professionalism and tenacity. • Knowledge in Microsoft Office (Word, Powerpoint and Spreadsheet) WORK EXPERIENCED: IQOR Clark Phils COLLECTION SPECIALIST JULY 2015 - FEB. 2016 TELETECH Pampanga CUSTOMER SERVICE REP. TIER2 April 2015 - JULY 2015 SUTHERLAND TARLAC CUSTOMER SERVICE REPRESENTATIVE -Netspend Debit Card Account Nov 2014 - March 2015 -H&Block Emerald Card Jan. 2014 - April 2014 Odesk.com & Elance.com (Upwork.com) TELEMARKETING/OUTBOUND Sales, Appointment Setting & Lead Generation Sitel Tarlac Full-Time/ Part-time Inbound Reservation -Choice Hotels Reservation Jun 2016 – Nov 2016 WORK REFERENCES: 1. Frederick Ocampo - Teletech co-worker 2.Queenverly Atencio - IQOR Clark co-worker 3. Jake W. - Sutherland/Netsped co-worker 4. Jeffrey Sabado - Sitel Tarlac co-worker PERSONAL INFORMATION: Age: 27 DOB: 06/06/1989 Citizenship: Filipino Civil Status: Single Religion: Born Again Christian I certify that the facts stated above are true and correct to the best of my knowledge and belief. Mark Anthony A. Enriquez Name and Signature of Applicant