Marko Dodos

Marko Dodos

$10/hr
Customer Support
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
42 years old
Location:
Smederevo, Serbia, Serbia
Experience:
10 years
Marko Dodoš professionally restaurant manager WORKING EXPERIENCE 03/2016 FirstBeatMedia – Customer support, still employee Crystal Cruises, Vessel Crystal Serenity Crystal Cruises is one of the best Cruise Line companies voted by 11/2007 – 2/2015 readers of popular travel magazines.I have learnt how to deliver high standard service, also working in a multicultural environment. Prego waiter, Assistant Maitre’D        About me I am a professionally experienced restaurant manager with 10 years experience within hospitality industry as well as 2 years in retail sales. All these years of experience give me the confidence of managing people and workplaces. I’m able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills. I am always enthusiastic to learn and undertake new challenges. Contact Supervising all restaurant services Responsible for the appearance of waiters and time keeping Handles guest complaints Familiar with all ships daily activities, public health procedures Scheduling Inventory management Making orders for Restaurant using Marine Exchange Program Carnival Cruise Line, Vessel Carnival Inspiration Carnival Cruise Line is the most popular middle-class cruise operator where I started working in the international environment. 11/2006 – 8/2007 Waiter     Providing a warm welcome for customers Ensure timely delivery of all food & beverage items to customers Full product knowledge of all menu items, hotel facilities and services Looking after guests with special needs i.e. dietary requirements, allergies, mobility etc Company ’’Screen’’ – franchise Com Trade Group Belgrade 1/2005 –8/2006 Established in 1990, Comtrade is a leading IT company in the region with offices in 11 countries across Europe and North America. Sales manager  Presentation, selling computer equipment  Communication between bank’s and customers  Preparing applications and all needed documents for bank loans Restaurant ’’Brvnara’’, Smederevo 1/2002 – 11/2004 Restaurant ’’Brvnara’’ is one of the best restaurants in Smederevo with national and international kitchen. Restaurant manager Welcoming the guests Managing team of waiters Corporating with different supply companies Food quality control Restaurant organisation and administration Event management HR duties Scheduling Foreign language         English 12/2002 – 8/2003| Army service German EDUCATION - - Goranska 137, 11300 Smederevo, Serbia- 10/2001 Skills Microsoft office ( Word, Excel ) Driving licence B, C category MXP ( Marine Exchange Program ) Strong managerial skills and ability to work in a multicultural environment Experience with servicing VIP customers Team work skills Good communication skills Extensive knowledge of food, wine, etc. 9/1996 – 5/2000 University for Industrial Management ’’Dr. Radomir Bojkovic’’, Smederevo Technical High School, Mechanical direction, Smederevo HOBBIES AND INTERESTS Travel; Gym; Fishing; Restaurants & Bars; Cooking; New challenges; Keeps fit and healthy…
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