MARY ANN L. CRUZ
Online Portfolio:
https://maryannlcruz-meanne.mystrikingly.com
92A Mahogany Rd., Pilar
Village, Las Pinas City 1740
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Builds strong Amazon business presence through
PPC Campaigns and Optimization by Systematic
Keyword Research to make your Product Searchable
SKILLS
And Discoverable
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Product Research
Keyword Research
Online Research
Supplier Sourcing
Amazon PPC
Online Arbitrage
Data Entry
Mastery of the English
language, both oral
and written
Interpersonal Skills
Computer Skills
Enthusiasm
Team Coordination
LANGUAGES
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English, Filipino
TRAININGS
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Amazon Seller Virtual
Assistant Training
Filipino PPC
Masterclass
RELEVANT WORK EXPERIENCES
Filipino PPC Masterclass – Amazon PPC Manager Training
October 11, 2021 – December 15, 2021
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Hands on lesson on different aspects of work of an Amazon PPC Manager such as Set up
Campaigns, Optimizing Campaigns, Listing Optimization, Inventory Management, Data
Analytics and Reporting, Strategizing to win, Establishing Standard Operating Procedures
Legendary VA – Online Arbitrage Training
September 27, 2021 – October 22, 2021
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Hands on Online Arbitrage Product Sourcing using Traditional Sourcing, Reverse Sourcing,
Amazon Storefront, Rabbit Trail, Keepa Mehod
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Sourcing of profitable products from different online marketplaces to sell on Amazon based
on the parameters set by the client
Amazonation Philippines – Amazon FBA Seller Virtual Assistant Training
July 30, 2021 – October 13, 2021
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Hands on lesson on different aspects of work of a Virtual Assistant for an Amazon FBA Seller
such as: Product Research, Keyword Research, Product Listing, Supplier Sourcing, Inventory
Management
51Talk —Freelance English Online Teacher
February 2015 - 2018
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Responsible in making sure that students learn proper grammar, writing and reading
comprehension by proper delivery of lesson
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Track student progress and teaching students the importance of English language
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Write progress reports for students to make sure that they have the right lesson plan in
accordance to their language assessment
Philamlife Insurance Company — Agent/Agency Trainer
2005 - 2010
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Generate and follow up on leads, schedule appointments, identify client needs, and market
appropriate products
Close the sale with current prospective customers
Meet new business production goals and objectives
Provide customer support in a friendly, prompt and accurate manner
Network and build business referral relationships
Input quotes and policy renewals for customers
Assist clients with the claims process
Conducts training for aspiring insurance agents who will take exam from Insurance
Commission
Gives assessment exams for the aspiring agents to make sure that they are well-versed in
terminologies and some technicalities used in the insurance industry
Phildata Business Systems, Inc. — Customer Support
1996 - 2001
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Respond to customer queries in a timely and accurate way, via phone, email or chat
Update internal databases with information about technical issues and useful discussions with
customers
Monitor customer complaints on social media and reach out to provide assistance
Follow up customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
EDUCATION
Polytechnic University of the Philippines, Sta. Mesa Manila —Bachelor’s Degree in Computer Data
Processing Management (BCDPM)
