I’m a highly organized call center workforce supervisor that handled Australian accounts. I mostly did financial reports, call volume trends and customer support schedules. I have a bachelor’s degree in business management and strong analytical skills. I am self-motivated, can follow directions and meets deadlines. I understand that I do not have enough experience since I just started doing freelance work. But rest assured that I am willing to learn and prove myself once more that I can achieve excellence and finish a task given.