Mary Chris Supnet

 MARY CHRIS C. SUPNET 92 San Pascual Obando Bulacan Mobile Phone • - Email Address •- - Age:30 years old Gender: Female Civil Status:Single Religion:Roman Catholic Nationality:Filipino Birth Date:September 09, 1986 Height:5 feet and 4 inches Personal Traits :Fluent in English (oral & written) Flexible, Multitasking, Computer Literate in MS Office Applications (Word, PowerPoint, Excel), Typing Skills = 52WPM To obtain a position that will develop further my talents and skills for continuous career development. 2003 – 2008 Bachelor of Science in Nursing Our Lady Of Fatima University Valenzuela City 1999 – 2003 Secondary Academic Course Pandan Bay Institute Pandan, Antique 1993 – 1999 Primary Academic Course Grace Christian Academy Tinian, USA Jr. Customer Care Officer Sales & Business Development Group Medicard Phils. Inc. February 2, 2012 up to June 22, 2016 Responsible for maintaining and developing client-business relationship Provides efficient service to all new and existing accounts/clients of Sales & Business Development Group Handles phone or face to face inquiries and/or complaints from clients Servicing client through calls and e-mails Provides benefit orientation, utilization and client presentation Prepares documents necessary during account’s renewal Process request for enrolment/deletion of members, correction of billing statement, reimbursement and schedule of APE/Pre-employment/Executive Check up Logs and monitor outgoing documents Facilitates product orientation Conducts account visits to clients/companies for the following purposes: Check on quality of services of Medicard Phils. Inc Deliver documents Maintain good business relations with clients Handles all administrative requirements of the SBD group (photocopying, routing, etc.) Ensure on time release of documents through constant monitoring Coordinates with the concerned departments for respective concerns of clients Assist most of the aftersales responsibilities for Group and Corporate Accounts Target a 100% renewal persistency Keep an updated and organized centralized file Receptionist Medicard Phils. Inc. August 1, 2011 up to February 1, 2012 In charge of the documents coming in and out of the office Handles reservation of conference room Receives data/file for associates Provides status of deliverables Answers local calls for Sales Group Clerk/ Cashier / Stock or Vault Custodian Villarica Pawnshop Incorporation March 2010 – April 2011 Renders customer assistance Assists in renewals and new sales of jewelries being pawned In charge of the cash coming in and out of the office Assists in money transfers Conducts daily inventories on cash and stocks on hand Clinical Research Associate National Kidney Transplant & Institute (Dr. Honorata Baylon) Quezon City March 2009 -December 2009 Assist the concern of Dr. Honorata Baylon (Bone Marrow Surgeon of NKTI)\ Renders assistance to Dr. Baylon as Medical Secretary Promotes German medicine through hospital to hospital visits Provides medical study of such medicine Safe keeps the drug in an orderly manner Call Center Agent Hinduja Technological & Media Telecom Libis, Quezon City October 2008 – March 2009 Caters to International HMO concerns of USA through Aetna account Handles problem solving for HMO accounts Addresses all client’s complaints and provides resolution Provides day to day summary report of all attended concerns Hospital and Information Management System February 10, 2017 Professional Image Development November 12, 2015 Write Right for Positive Results September 4, 2015 Refresher Course on English by Dr. Dups Center for Global Best Practices July 9-10, 2012 Project Embrace April 2012 Leadership Training by Mr. Anthony Pangilinan Medicard Phils. Inc February 21, 2012 Seminar on Money Laundering Villarica Pawnshop Bangko Sentral ng Pilipinas May 2010 Basic Life Support & Adult CPR Training for Lay Rescuers The Philippine Red Cross PNRC Valenzuela Chapter September 12, 2007 *Personal References available upon request. I hereby certify that the above statement is true and correct in behalf of my knowledge and belief. Mary Chris Condez Supnet