Mary Clare Dela Cruz

A dedicated and passionate individual with a bachelor's degree and good customer service and communication skills. With 4 years of experience as a Sales Supervisor, I am adept in prospecting, lead generation, and key relationship management. Moreover, while on my job experience, I was able to meet our target/quota regularly with at least 5 or more closed deals in a month. I am very passionate about this kind of job that I get a sense of achievement and inner fire in every close that I made. I work with wonderful enthusiasm and positivity with a clear goal in mind. However, I tried to expand my horizon to gain knowledge in the customer service industry. I was able to adapt their ways, manage large amounts of incoming phone calls, handling customer complaints and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. I always ensure that I work passionately with the drive to achieve every task and can comfortably grasp and adjust to a different and new environment.