Mary Grace delos Santos

Over 3 years of experience with strong organizing skills working online as VA. Skilled in Microsoft Office (Word & Excel), Web Research, Customer Support, Social Media, Billing/Invoicing and Data Entry. • Experience as an administrative and/or virtual assistant • Excellent communication and customer service skills • Self-starter • Friendly & personable • Proficient in Google Documents • Excellent verbal skills; well-spoken, clear and direct. Great grasp of the English language • The ability to seriously multi-task - • Patience & willingness to ensure your customer has a full understanding of what you are conveying. This may require repeating yourself several times • Ability to manage confidential information • Tech savvy (Dropbox, Google Docs, VOIP phone,CRM)