Mary Grace Manalo

Mary Grace D. Manalo Address: Sampaloc Apalit, Pampanga Contact No- Email:- Objectives and Visions To obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits. Technical Skills Project Management Tools: Trello, Google Docs,Asana Graphic Development Tools: Adobe Photoshop, Canva CRM Tools: Hubspot, Zoho Document Management Tools: MS Office Social Media Management Tools: Facebook Page Manager, Hootsuite, Social Pilot Career History Temperli Group Switzerland Social Media Manager Jan.2018-Present  Managing and promoting services through the use of social media.  Created and improved the social media editorial calendar with daily posts for Facebook, Instagram, Twitter and Pinterest accounts.  Managed email marketing, social media platforms/campaigns.  Creating an interesting and engaging social media graphics  Creating content, engagement as well as ongoing management of these platforms  Social media monitoring and productive customer service  Measure and report analytics for the social media accounts. GOCLOUDASIA On-line System Development San Fernando, Pampanga Manager/Project Manager/ Web CMS Manager June-  Ability to identify, understand and give priority to urgent issues.  Able to work on cross divisional projects  Experience of recruiting and training new staff.  Able to develop, coordinate, delegate and plan work activities.  Dealing calmly and professionally with challenging situations.  Planning each stages of an IT project in detail, and investigating how it can affect a business.  Preparing project status reports by collecting and analyzing information and trends.  Ensuring successful integration of project work across multiple roles.  Client training and management  Ensuring that all IT changes are managed so that they minimize downtime and risk of any inconvenience and more.  Trained and managed CMS users/content providers  Meeting Deadlines of the projects Account Associate  Cold calling  Lead generation  Construct sales pitches and presentations.  Travel to areas where needs are projected.  Assist with the company helpline.  Respond to pre-qualification questionnaire or information to tender document.  Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.  Provide technical support after merchandise is purchased. Twisted Bulb Apalit, Pampanga Project Manager/Social Media Manager August 2015– Dec.2017  Managing and promoting services through the use of social media.  Created and improved the social media editorial calendar with daily posts for Facebook and Instagram accounts.  Managed email marketing, social media platforms/campaigns.  Creating an interesting and engaging social media graphics  Creating content, engagement as well as ongoing management of these platforms  Social media monitoring and productive customer service  Measure and report analytics for the social media accountss Tollways Management Corp. Caloocan City Toll Teller April – Nov 2014  Collecting toll fees from the motorist.  Do the cash counting and cash declaration.  Prepares a summary of all cash transactions at the toll station for later accountability.  Performs all of the duties of a Toll Teller during work breaks and during peak traffic hours.  Enter customers' transactions into the system in order to record all the transactions and issue computer-generated receipts. Apalit Christian Ecumenical School Apalit Pampanga Computer Teacher SY:-  Organize, maintain and manage class systems in proper working condition.  Design and develop appropriate computer instructional material.  Develop and implement lesson plans and classroom activities.  Determine and troubleshoot technology services.  Teach and explain basic concepts in computer science and more specialized facts regarding complex software.  Lead courses of certain software like Internet browsers and MS Office. AMA Computer Learning Center Apalit, Pampanga Admission Staff (OJT) April-May 2010  Receive appointments and calls; responds to telephone and email inquiries.  Process enrollment applications; prepares forms and assists with enrollment processing. Educational Background Tertiary AMA Computer Learning Center Associate in Web Application Development Manansala Bldg,Mc Arthur Highway,Sulipan,Apalit, Pampanga June 2009 – March 2011 Secondary Caduang Tete, National High School Caduang Tete, Macabebe Pampanga SY:- Primary Fausto Gonzales Sioco High School Colgante, Apalit Pampanga SY:- Personal Information Age: Date of Birth: Place of Birth: 25 years old Dec 12, 1993 Pampanga Language: Nationality: Civil Status: Kapampangan,Tagalog,English Filipino Single Character References available upon request. MARY GRACE MANALO