MARY JANE C.SAMANTILA
Bachelor of Science in Business Administration major in Computer Management-https://maryjanesamantila.com
Skype: Mary Jane Samantila
I’m a full time and home-based Virtual Assistant that specializes in offering quality administrative
assistance, customer relationship support and online marketing services to thriving e-commerce
businesses like yours.
Top 10 ONLINE SKILLS
1. Executive Assistance
2. Customer Relationship Support
3. Email Marketing
4. Social Media Management
5. Wordpress Website Management
6. Product Listing / Product Research
7. Basic Facebook Ads
8. Lead Generation
9. Digital Marketing
10. Amazon Business
OTHER ONLINE SKILLS
Email Management, Internet Research, Schedule Management, Data Entry, Transcription,
Search Engine Optimizations, Basic Messenger Bot, Newsletter Creation, Basic Wordpress
Website.
SOFTWARES
E-commerce Platform
Seller Central, Shopify, Woocommerce, Kajabi, eBay, Amazon.
Social Media
Facebook, Instagram, Twitter, LinkedIn, Youtube, Hootsuite, Buffer, Canva,
Internet Marketing
Facebook Ads, Chatfuel, ManyChat, Mailchimp.
Internet Communications
Skype, Whatsapp, Zoom, Google Hangouts, Yahoo Messenger.
Project Management Tools
Asana, Trello, Zapier
Virtual Assistance
Ms Office (Word, Excel & Powerpoint) Google Docs, Google Sheets, Google Slides, Google
Calendar, Calendly, Google Form, Gmail, Yelp, Hunter, Dropbox, Google Drive, Zendesk.
WORK EXPERIENCE
JANUARY 2018PRESENT
CUSTOMER SERVICE AND SOCIAL MEDIA MANAGER
I’m helping my clients through their Customer Email Support, Answering
Social Media inquiries in Facebook and Instagram Account.
NOVEMBER 2017
MAY 2018
CUSTOMER SERVICE SUPPORT (Email and Facebook)
Answering Emails through Zendesk and also answering comments and
messages in the Facebook business page account.
NOVEMBER 2017MARCH 2018
ORDER FULFILLMENT MANAGER
I’m managing fulfillment of orders using Dropified App, ensuring that the
address is correct and I also managing emails from the customers using
Zendesk.
OCTOBER 2017JUNE 208
SHOPIFY PRODUCT LISTER AND COPYWRITER
Product listing and Copywriting using a dropified app from Aliexpress to
Shopify store. I also do basic graphic designs using Canva.
TRAINING
VIRTUAL ASSISTANT BOOTCAMP
https://vabootcamp.ph/
Online course about basic skills in Email Management, Calendar Management, Social Media
Management, Website Management, Transcription, Office Applications, and Internet Research
Modules and Ecommerce for Virtual Assistants Course.
DIGITAL MARKETING and ONLINE STORE BUILDING COURSE
https://colzzky.com/
Online Store Building Course
An online course wherein you can learn about how you can create your own online store using
Wordpress and Woocommerce.
Digital Marketing
Online course teaching about Digital Marketing as Facebook Ads, Email Marketing, SEO,
Messenger Bot, Wordpress.
AMAZON SELLER VA MASTERCLASS
https://amazonsellervamasterclass.thinkific.com/
Amazon Virtual Assistant Experts
In-depth online training course on how to be an expert being an Amazon Virtual Assistant.
THE S.M.M.A. COURSE - 2018
https://socialmediamarketingaccelerator.com/
Facebook Ads
An online course about how to make a Facebook Ads that converts, targeting, strategy and
many more.
