MARY JOSEPHINE
TUPAS
Versatile Virtual Assistant
ABOUT
CONTACT
I am an experienced virtual assistant who can handle any tasks given to me with
efficiency, urgency and can deliver result with good quality. I can learn new things with
determination and a positive attitude. I have more than 10 years of customer service
-
experience in a call center industry so I am trained in computer skills, technical
troubleshooting skills, and multi-tasking.
-
SKILLS
Alice Street, Airport
Subdivision Bacolod City
Philippines 6100
EDUCATION
Customer Service
Appointment Setting
Data Entry
Outbound Calling
Email Management
Administrative Skills
Basic Content Writing
Good Oral and Written Communication
Basic Photo and Video Editing
Basic Social Media Management Skills
EXPERIENCE
BACHELOR OF SCIENCE IN
HOTEL AND RESTAURANT
MANAGEMENT
VIRTUAL ASSISTANT
FIFE APPRAISAL COMPANY, SALT LAKE, UTAH USA
-
NOVEMBER 2016- AUGUST 2018
VMA Global College, Bacolod
* ORGANIZE FILES AND ALL-IMPORTANT DOCUMENTS NEEDED ON AN APPRAISAL
City Philippines
REPORT USING DROPBOX
* PROCESS AND CLEAN UP DATA ON APPRAISAL REPORTS USING DIFFERENT
COMPUTER SKILLS
TOOLS
*TRANSCRIBE VOICE NOTES FROM APPRAISER'S PROPERTY INSPECTION
Microsoft Office
*SCRUB PHOTOS OF COMPARABLES
Basic Excel
*ACCEPTS ORDERS AND MONITORS THE FLOW OF APPRAISAL PROCESS
Email management
Google Applications
APPOINTMENT SETTER
Canva
CLEAN CHOICE JANITORIAL SERVICES, ARIZONA USA
Animoto
SEPTEMBER-NOVEMBER 2016
* IN CHARGE OF OUTGOING CALLS TO ALL POTENTIAL CLIENTS, MANAGERS OF
SOCIAL
DIFFERENT BUSINESS ESTABLISHMENTS TO INTRODUCE OUR COMPANY
* SET UP AN APPOINTMENT FOR MY BOSS SO HE CAN MEET WITH THE MANAGERS
OR BUSINESS OWNERS AND MAKE A PROPOSAL
Skype:maryjotupas
* TASKED TO MARKET THE COMPANY BY SENDING EMAILS TO FOLLOW UP ON
PREVIOUS PROPOSALS
https://www.facebook.com/
mary.j.jaco
@majotupas
@TupasJosephine
LinkedIn: Mary Josephine
Tupas
.
VIRTUAL ASSISTANT
THE ADVOCATES NEW HAMPSHIRE USA MAY 2016 – SEP 2016
*PROCESS CUSTOMERS APPLICATION FOR THEIR SOCIAL SECURITY DISABILITY
BENEFITS
*CONDUCT INTERVIEWS TO EVALUATE APPLICANTS AND VERIFY IF THEY ARE
QUALIFIED FOR THE BENEFITS.
*IN CHARGE OF FILLING OUT CUSTOMERS’ INFORMATION IN OUR DATABASE.
*FOLLOW UP CLIENTS’ APPLICATION WITH SOCIAL SECURITY STAFF..
