Mary Joy Romanillos

MARY JOY BELTRAN ROMANILLOS Block 15 Lot 5 Gardenville Subdivision, Brgy. Tangub, Bacolod City, Negros Occidental Home Phone Number: - Mobile Phone Number: - Skype Account:  live:maryjoybeltranromanillos198 Email Address:- PERSONAL INFORMATION Date of Birth: September 15, 1983 Place of Birth:Bacolod City, Negros Occidental Civil Status: Single Gender: Female Citizenship: Filipino EMPLOYMENT HISTORY Cofiprintz Catering, Events, Printing and Organizing Services Manager Ensure the daily functioning of a department or group of employees. Setting goals to ensure a company’s longevity. Delegate tasks according to the kind of events. Motivates staff and creates an healthy environment. Enforce company policy to cultivate an environment that makes employees hold one another accountable for their actions. October 2017-Present 51talk Philippines ▪ The trainer will teach you the basic teaching methods. ▪ They will give you the materials and techniques needed as well as help you design a correct lesson flow. ▪ Provide creative way of teaching methods, prepare props for visual aids. ▪ Classes will last 25 minutes. July 17, 2018 – August 3, 2019 Teleperformance Philippines Travel Specialist Determining clients’ needs and suggesting suitable travel packages. Organizing travels from beginning to end, including tickets, accommodation and transportation. Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation. Supply travelers with with pertinent information and useful travel/holiday materials. The goal is to enhance customer’s satisfaction October 2016 – October 2017 Sitel Philippines Fraud Account Specialist – Tier 2 Account Fraud Protection Specialist pinpoints fraudulent activities or transactions on customer’s account. Top most priority is the security of the customer’s account. Ensure that the business and the customers are protected from any risks and losses. Interact with identity theft victims and provide them for recommendations to prevent future fraud. Provide quality service and ensure the customer’s account is safe. Top 2 Agent – December 2015 Top Agent – Q4 Passion Awardee 2015 Top 2 Agent – March 16 February 2015 – September 2016 Paniasiatic Call Center Inc. Customer Service Representative Simple Mobile June 2014 – October 2014 Gardenville Baptist Church Learning Center Inc. Assistant Preschool Teacher Provide a wonderful learning environment for the children Teach them how to interact with others and help them with their daily needs Instruct them in basic educational programs Prepare creative activities for the children Monitor the development of the pupils Teach them to be creative October 2008 – March 2014 Private Tutor Teacher (Part Time) Preschool, Elementary and High School Encourage students to be independent learners. Teach Algebra and Basic Mathematics for High School. All subjects for Elementary. Assist the students in doing their assignments and projects. October 2008 – Present Precy Beauty Salon Cashier / Secretary Preparation of paper works Management of maintenance Recording of decisions taken and their subsequent implementation March 2005 – April 2006 Gardenville Baptist Church Volunteer Teachers for Vacation Church School Teach the pupils, action songs about values and the love of GOD. Handle over 40 and more children. Teach pupils ages 3 – 6 for beginners and 7 – 9 for primary. Prepare snacks for the children. Plan and Prepare activities as part of their learning experiences. Summer 1998 – 2014 EDUCATION Bachelor of Secondary Education major in Mathematics West Negros University October 2006 AB Psychology West Negros University 2nd year October 2007 High School Tangub Christian Academy March 31, 2000 Elementary Tangub Christian Academy March 29, 1996 AWARDS Honor B With Highest Honors Scripture Memory Award Most Responsible Student Leadership Award INTEREST AND ACTIVITIES Negros Kasapulanan Christian Youth Fellowship Union (NEKCYFU) Business Manager ( 2004 – 2006) Central Negros Youth Fellowship Union (CENYFU) Vice President ( 2004 – 2006) Central Negros Youth Fellowship Union (CENYFU) President ( 2006 – 2008) Negros Kasapulanan Christian Youth Fellowship Union (NEKCYFU) Youth Board ( 2006 – 2008) Convention of Baptist Youth Fellowship of the Philippines (CBYFP) Youth Board / Member (1996 – Present ) Christian Reaching Out through Worship and Discipleship (CROWD) Committee (2005 – 2016) Metro Bacolod Christian Youth Fellowship Union (MEBCYFU) Adviser (2017-Present) KEY SKILLS Customer service (phone and face-to-face) Problem solving Organizer Detail Oriented Leadership Fraud Account Specialist Travel Specialist Technical Skills: Microsoft Word ~ Microsoft Excel CHARACTER REFERENCE Pastor David Gando Principal Hillside Evangelical Church Learning Center - Mrs. Lynlyn Nayo Canto Teacher Seaside Christian School- Pastor Romel Siray Head HR International Care Ministries Foundation -