My portfolio: www.maxemole.com
I've been a freelancer since 2017. Through my freelance work, I’ve learned to manage multiple clients and deadlines while handling a variety of assignments relating but not limited to:
Search engine optimization
Working within various content management systems, such as Zendesk or Wordpress.
Collaborating with multiple teams to validate feature information.
Utilizing AI to create a better self-help experience in a support environment.
Overhauling internal support documentation to create a better support agent experience.
Working with branding teams to ensure content matches brand tone.
I have some experience in nearly every field of writing, especially web content writing and journalism.
It has forever been my mantra to challenge myself. Taking on new work is exciting to me, as the reception not only makes me a stronger writer, but a more durable human being overall. Collaboration comes naturally to me, as I know each team member has a unique view to bring to the table. As long as I’m given an opportunity to excel, I am hard-working, dedicated, and productive.