May Emerald Valdez

Customer service and live chat expert.

I have a keen eye for details, accurate, professional, and has a sense of urgency for deadlines.

Please send me a message if interested.

I've worked as a Customer Service Representative for about 6 years in the BPO industry and as a Travel Specialist for Expedia.com, universal agent for US Airways and as a CSR for Jetstar Airways, both travel accounts.

I have also worked as a live-chat support specialist for an independent contractor for over a year and our clients were car dealerships from the USA and Canada. I have learned a lot of techniques and was able to handle 4-5 chats simultaneously and still able to deliver quality chats. Other accounts that I have worked on as a live chat expert include Interior Design and Real Estate.