Mbanefo Ngozi Gloria

I am a multifaceted professional with expertise in Airbnb platform management, customer service, project management, and lead generation. With a track record of enhancing customer experiences and a knack for resolving complex issues, I have successfully handled over 1250 customer interactions and managed numerous projects to completion. Adept in CRM tools like Asana, HubSpot, and Apollo.io, and communication tools such as Slack and Discord, I excel in developing strategies that attract and convert leads, generating over 1500 quality leads. My strong communication, organizational, and problem-solving skills are the cornerstone of their customer satisfaction success.