Mc Jed Gabrielle R. Domingo

Mc Jed Gabrielle Domingo Nueva Ecija, Philippines 3100 ¨-¨ linkedin.com/in/jed-domingo/ ADMINISTRATIVE ASSISTANT Problem Solving | Time Management | Quality Assurance Analytical, organized and keen to details with accumulative of almost 7 years of professional work experience in providing excellent outputs for the company. Developed and collaborated with different teams that resulted to successful client satisfaction. Proficiency in analytical thinking, decision making, time management, team work and attention to details in every task given. WORK EXPERIENCE Overjet AI – USA October, 2023 – January, 2024 Associate Installation Coordinator • Evaluated PMS and Imaging Software compatibility with our Software AI. • Scheduling appointments of Installation with an IT Contact to our Engineers. • Scheduling appointments of training with the Dental Clinic and our Trainers • Rocketstation – USA August, 2020 – October, 2023 Virtual Assistant : Team Leader/Social Media Manager/Administrative Assistant Responsible for the tasks that will be given by each client. • Lead 8 team members in the team with given different individual tasks. • Arrange and schedules team meetings and events. • Answer phone calls through general line. • Posted bills and invoices for vendors and tenants and also did lease renewals. • Validated information given from the application sheet. Approved and cancelled applications. • Handled maintenance issues from tenants. Teletech Inc - Philippines Customer Service Representative August, 2018 – July, 2020 Responsible for providing excellent customer service for T-Mobile customers. • Processed payments and requests regarding their account specially regarding their bill. • Gave information to their every need concerning their personal accounts. Jollibee Foods Corporation - Philippines March, 2018 – August, 2018 Assistant Manager III : Marketing Manager Responsible for the Marketing side of the business. • Made sure that the whole restaurant was ready for daily operations. • Monitored, compute and recorded daily gross and net sales of the restaurant. • Maintained strictest confidentiality and adhered Food, Safety and Cleanliness guidelines. Re Sourcing Global - Philippines June, 2017 – February, 2018 Sales Associate Responsible for selling products and scheduling appointments. • Made sure to set free appointments for the solar panel company in the US. • Dialed out clients for possible upgrading of internet lines. • Verified possible clients for a free boiler in Australia. Expert Global Solutions Inc. - Philippines May, 2016 – April, 2017 Customer Service Representative : Healthcare Responsible for providing answers to Doctors’ and Nurses’ questions regarding a patient’s claim. • Answered calls from professionals in the US concerning their patient’s claim. • Explained the reason for denial or result of approval. • Helped them file a dispute with thorough explanation once claim has been denied. EDUCATION Nueva Ecija University of Science and Technology – Nueva Ecija, PH Bachelor of Science in Information Technology,- SKILLS Competent, Independent, Professional, Organized, Interpersonal skills, Time Management, Written and Verbal communication, Attention to details, MS Office, A leader and at the same time, team player. AWARDS AND HONORS Top Virtual Assistant - Philippines • Awarded 10 times for being the top Virtual Assistant in the company. International Elite Leadership Awards - Philippines • May, 2021 Recognized as one of the leaders of the country's major cultural organizations. University Cultural and Leadership Awards - Philippines • Present April, 2016 Given a gold medal in both categories for playing a significant role in attaining achievement in culture and leadership at the time. Batch Meritorious Awardee - Philippines • April, 2012 Awarded to the student with the highest weighted average during their fourth year of high school.