Md Zahedul Islam

MD ZAHEDUL ISLAM Salesforce Administrator (CRM) | Oracle certified SQL developer (DBA) \faAt :- \faPhone : - \faMapMarker : Dhaka, Bangladesh \faLinkedin : datascientist007 \faGithub : Zahidsqldba07 \faNpm : zahidsqldba07 \faGlobe : Remote Freelancing Works \faPaw : \protect \unhbox \voidb@x \bgroup \edef \begingroup \def ##1,ActualText,{}\toks@ {,,{}{},ActualText,}\edef {\getanddefine@fonts \symoperators \OT1/cmr/m/n \getanddefine@fonts \symletters \OML/cmm/m/it \getanddefine@fonts \symsymbols \OMS/cmsy/m/n \getanddefine@fonts \symlargesymbols \OMX/cmex/m/n \getanddefine@fonts \symAMSa \U/msa/m/n \getanddefine@fonts \symAMSb \U/msb/m/n \install@mathalphabet \mathbf {\select@group \mathbf \M@OT1 \OT1/cmr/bx/n }\install@mathalphabet \mathsf {\select@group \mathsf \M@OT1 \OT1/cmss/m/n }\install@mathalphabet \mathit {\select@group \mathit \M@OT1 \OT1/cmr/m/it }\install@mathalphabet \mathtt {\select@group \mathtt \M@OT1 \OT1/cmtt/m/n }\install@mathalphabet \mathfrak {\select@group \mathfrak \M@U \U/euf/m/n }}\endgroup \let \faPaw : \protect \unhbox \voidb@x \bgroup \edef \begingroup \def ##1,ActualText,{}\toks@ {,,{}{},ActualText,}\edef {\getanddefine@fonts \symoperators \OT1/cmr/m/n \getanddefine@fonts \symletters \OML/cmm/m/it \getanddefine@fonts \symsymbols \OMS/cmsy/m/n \getanddefine@fonts \symlargesymbols \OMX/cmex/m/n \getanddefine@fonts \symAMSa \U/msa/m/n \getanddefine@fonts \symAMSb \U/msb/m/n \install@mathalphabet \mathbf {\select@group \mathbf \M@OT1 \OT1/cmr/bx/n }\install@mathalphabet \mathsf {\select@group \mathsf \M@OT1 \OT1/cmss/m/n }\install@mathalphabet \mathit {\select@group \mathit \M@OT1 \OT1/cmr/m/it }\install@mathalphabet \mathtt {\select@group \mathtt \M@OT1 \OT1/cmtt/m/n }\install@mathalphabet \mathfrak {\select@group \mathfrak \M@U \U/euf/m/n }}\endgroup \let TECH SKILLS Salesforce CPQ Apex CRM SOQL Tableau Java-scripts Visual Force Slack Omni Studio LWC SFDC Sales Cloud B2B B2C Einstein API’s Database Import REST Sr. Salesforce Administrator | ZcomIT XML Oracle ETL Big Data Excel HTML Power BI z 06 2015 – Present * Dhaka, Bangladesh • Configured Salesforce functionalities to enhance performance of business process. • Manage stakeholders and Business Systems team to identify the design. • Develop and deploy solutions on Salesforce and Salesforce CPQ. • Manage the Product Catalog, pricing, bundling and other CPQ configurations. PostGre SQL Server CSS3 EXPERIENCE SQL PL/SQL MongoDB Python To establish a long-term career in an organization where I may utilize my Salesforce professional skills and knowledge to be an effective Technical CRM analyst and inspiration to those around me. A highly technical, 4 x certified Salesforce Administrator with 8 years’ experience configuring Salesforce Sales, Service and Marketing Cloud. Proven ability to analyze, design and optimize business processes with hands-on experience implementing change, increasing user adoption and driving best practice. Flows Metadata MySQL ABOUT ME Service Cloud Approval Process SOAP Aura \faDev : zahidsqldba07 \faPaw : \protect \unhbox \voidb@x \bgroup \edef \begingroup \def ##1,ActualText,{}\toks@ {,,{}{},ActualText,}\edef {\getanddefine@fonts \symoperators \OT1/cmr/m/n \getanddefine@fonts \symletters \OML/cmm/m/it \getanddefine@fonts \symsymbols \OMS/cmsy/m/n \getanddefine@fonts \symlargesymbols \OMX/cmex/m/n \getanddefine@fonts \symAMSa \U/msa/m/n \getanddefine@fonts \symAMSb \U/msb/m/n \install@mathalphabet \mathbf {\select@group \mathbf \M@OT1 \OT1/cmr/bx/n }\install@mathalphabet \mathsf {\select@group \mathsf \M@OT1 \OT1/cmss/m/n }\install@mathalphabet \mathit {\select@group \mathit \M@OT1 \OT1/cmr/m/it }\install@mathalphabet \mathtt {\select@group \mathtt \M@OT1 \OT1/cmtt/m/n }\install@mathalphabet \mathfrak {\select@group \mathfrak \M@U \U/euf/m/n }}\endgroup \let Export Analytics • Advanced Flows, Approvals Process, Billing and Quote Templates. Salesforce Administrator | Dtech Info Ltd z 05 2015 – 02 2013 * Dhaka, Bangladesh • Supporting the Sales team, qualifying Sales leads on Salesforce. • Adding and deactivating users on Salesforce; running the sales report to forecast. SOFT SKILLS Teamwork Communication Leadership Problem-Solving Time Management Adaptability Ethic Flexibility Self-Confidence Learner • Keeping Track of Sales, point of contact, sales queries managed customer data. • Configured Salesforce functionalities to enhance performance of business process. • Designed and implemented custom forms application for merchandising division. Salesforce Administrator Entry Level | Avalon Plus z 01 2010 – 01 2013 * Dhaka, Bangladesh • Created user groups and configure workflows and assignment rules to enable proper routing of leads to the marketing members. • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto- Response Rules for automating business logic. • Configured Profiles and Administrative permissions to grant/deny users access to CERTIFICATIONS Oracle Certified Professional Salesforce Certified Admin PCAP: Programming in Python platform features. Created Customized dashboards for the case team members to keep track of the cases assigned to them and to share insight across the company. • Implemented pick lists, filed dependencies, lookups, master-detail relationships, validation and formula fields to the custom objects. • Customized Marketing application to create a web to lead forms, Campaign to lead forms, assigning tasks, and managing workflows. EDUCATION LEARNING Salesforce Administrator Advanced Administrator Busi. Analyst Sales Cloud Service Cloud Tableau CPQ (Configure, Price, Quote) Einstein Discovery Platform Salesforce Lightning SOQL Visualforce * Dhaka, Bangladesh • GPA: 3.5 Salesforce Journey Builder Salesforce Social Studio Chatter Honors in Mathematics | University of Dhaka z 06 1993 – 06 1997 * Dhaka, Bangladesh • GPA: 3.6 PROJECTS Detecting Fake News with Python | § | € Salesforce Integration API’s z 06 1997 – 06 1999 Field Service Experience Cloud Knowledge Masters in Computer Science | University of Dhaka Profile Salesforce Object Search Lang. z 01 2022 – 06 2022 • A king of yellow journalism, fake news is false information and hoaxes spread through social media and other online media to achieve a political agenda. • In this data science project idea, we will use Python to build a model that can accu- rately detect whether a piece of news is real or fake. We’ll build a Vectorizer and use a Passive Aggressive Classifier to classify news into “Real” and “Fake”. Salesforce Object Query Lang. Inventory Control Management | « | € z 01 2021 – 09 2021 VOLUNTEER Upwork Fiverr • Inventory control is a necessary process that helps businesses maintain an adequate People Per Hour Freelancer Guru LANGUAGES stock of materials and products so customers’ demands can be met without delay. • Overstocking and understocking both these situations are harmful to business. So, it is always best to keep inventory at the optimum level is always best to earn profitability at a reasonable scale. Online Retail Application Database | « | € : English : Hindi : Bangali HONOR AWARDS z 03 2020 – 12 2020 • Many people take shopping as a recreational activity. Online shopping is buzzing, where people get many choices on a single platform compared to traditional shopping. Because of this reason, the preference for online shopping is large scale. • The main aim of this project is to develop an easy-to-use, web-based interface for Best Employee Awards Top Leadership Awards ORGANIZATIONS Salesforce Python IIT Oracle IBM Microsoft Trailhead HP SAP online customers that can provide them with a pleasant online shopping experience. Various modules such as Shop Products Module, Product Description Module, and Shopping Cart Module are designed for different functions. ONLINE TRAING COURSES Salesforce Advanced Administrator | Trailhead z 01 2023 – Present Cert Prep: Salesforce Certified Administrator | LinkedIn z 03 2022 – Present REFERENCES CEO, ZcomIT HR head, Dtech Info Ltd Owner, Avalon Plus * Online, Remote * Online, Remote Salesforce in easy steps and get certified! | uDemy z 04 2021 – Present * Online, Remote Salesforce Training: Master the essentials | simplilearn z 06 2000 – Present * Online, Remote