Megha Nakra

Proficient in Ms – Excel, Ms – Visio, Ms – Word, Ms – PowerPoint

Working knowledge on various CRM’s & booking tools: Microsoft Dynamics-Great plains, Talisma, Mid Office, Navision, Plex-Hypertech, Sales-Force

>  am an experienced professional with a demonstrated history of working in the telecom, leisure, travel & tourism industry.

> I am skilled in Project management, People Management and Business Process Management with Strong operations background and analytical skills.

> During my work experience i have taken up roles which involved defining business processes, driving NPS , training employees on policies and SOP's, conducting business process compliance audits and driving continuous improvement projects for Customer experience enhancement.