Mel Joy Banzon

I am a Bachelor's degree holder in Tourism Management and a Customer Service Representative for almost one year in a fast paced BPO industry. I Deliver high-quality customer service via email support platform ensuring top-level service to continue corporate growth and express compassion, empathy while developing strategic solutions for solving problems and addressing unsatisfactory customer experiences. Consistently praised for the quality and timeliness of reports, attention to detail, exemplary customer service delivery, and team-player attitude and with a BPO experience and a degree holder. To enhance the performance of the company for better output through disciplined organized and progressive ways with my sincerity, creativity hard work, and utmost endeavors in the task entrusted to me.