Melany Leal

MELANY LEAL CALVO Barista (E):-(C): - -5063 (L): New York City Greetings – I am passionate about connecting with new people and building positive experiences for patrons through my role in the dining and service industry, but more specifically as a Barista in bustling New York City. My strengths include immaculate attention to detail, pristine customer service, and the ability to juggle multiple responsibilities. Formerly, I was a social communicator and journalist with a specialization in marketing management. *** WORK EXPERIENCE CITIZENS OF BLEECKER | Barista (September 2021 / Present) New York City Skills and works: ● ● ● ● Preparing and serving hot and cold drinks (coffee, tea, alcohol, specialty beverages, etc.) ○ Formally trained in Latte Art techniques Expansive knowledge of coffee and good quality equipment Trained in Covid-era Bar cleaning and sanitizing practices Unwavering commitment to improving customer service skills and relations POETICA COFFEE | Barista (June 2021 / September 2021)) New York City Skills and works: ● ● ● Tasked with the responsibility of operating new location ○ Well-versed in D2D logistics: managing POS systems, coordinating daily deliveries, etc. Honed Barista Skills: maintaining equipment, expanding knowledge of beverages and techniques. Expanded customer service and hospitality skills TELIO GREEK ITALIAN CUISINE | Server (February 2021 / Present) New York City Skills and works: ● Formal training as hostess with additional responsibilities and learned skills in all facets of restaurant service and management. ○ Bill Payment, order taking and coordination with kitchen ○ Cleaning station and bar ○ Customer service and hospitality ○ Preparation of drinks (Liquor and Coffee) CANAL 1 | Account Executive (2017/ 2020) New York City Skills and works: ● ● Strategic planning for the sale of advertising on television, BTL and digital. Management of agency and client for the sale of advertising. *** STUDY Universidad Sergio Arboleda ● Espercializacion en Gerencia de Marketing (2020) ● Comunicadora Social y Periodista (2021) New York Bartender School ● Bartender Class (2021)