Melissa M. Bajas

MELISSA MABILANGAN BAJAS Email Address-contact #- B 54 L03 Fiesta Communities Brgy. Manibaug, Porac, Pampanga Objective: To be of service to the company and be an instrument for its welfare and progress while in a way enhancing my knowledge and individuality. Personal Data Age Birth date Birth place Citizenship Civil Status Religion Language Spoken Special Skills : : : : : : : : 32 years old June 16, 1983 Jiabong,Samar Filipino Single Roman Catholic English, Filipino Computer literate, Has Call center Experience, Can Handle Simple Business Correspondence and Research WORK EXPERIENCES Customer Service Representative Expert Global Solutions\ NCO Philippines Clark, Inc. Business Center 4, Phil Excel Business Park Manuel Roxas Highway, Clark Freeport, Pampanga November 03, 2014 to present Duties: Supports general care customer service for T-mobile (telephone company based in the US) Customer Service Representative NCO Philippines Clark, Inc. Business Center 4, Phil Excel Business Park Manuel Roxas Highway, Clark Freeport, Pampanga September 22, 2008 to April 2012 Duties: I was assigned in Prepaid as my first Line of business (LOB). Then after 3 months I was promoted to Activation’s LOB which is the most important LOB of T-Mobile. As a representative, we assessed customer’s based on our scope of support mandated within our contract. Assistant/Secretary to the VP for Academic Affairs Systems Plus College Foundation Mc Arthur Highway, Balibago, Angeles City 2009 November 05, 2007-April 30, 2009 Duties: As an Assistant I also performed minor decision-making and had the chance to communicate with parents and students respectively. But most of the time I was tasked to write business correspondence within and outside the college. Part-time English Instructor CELTECH (Central Luzon College of Science and Technology) November 2005-November 2007 Duties: As a part-time Instructor I was given the opportunity to handle various English subjects for maritime students. EDUCATIONAL BACKGROUND COLLEGE Bachelor of Arts Major in Communication Arts University of the Philippines Tacloban College,Tacloban City April 2004 Achievement : Literary Editor UP Publication (UP VISTA) UP Tacloban College CHARACTER REFERENCES Carmela D. Añes Branch Manager Planters Bank,Angeles Branch 639 Rizal St.,Angeles City’ Tel.No-/- Ariel dela Cruz Team Manager T-Mobile Expert Global Solutions\ NCO Philippines Clark, Inc. J.Leo Vicente Tago VP for Academic Affairs Systems Plus College Foundation Balibago Branch Mrs. Anita G. Cular Coordinator OSA (Office of the Students Affairs) UP Tacloban College, Tacloban City I hereby certify that the above information are true and correct to the best of my knowledge and ability. For further perusal of my character, I am willing to be interviewed at any of your convenient time. __________________ MELISSA M. BAJAS Applicant