MELODY DELOS REYES
eCommerce specialist
EDUCATION
Bachelor of Arts in English Major in Language
TARLAC STATE UNIVERSITY
2015
EXPERIENCE
October 2013
March 2015
SUTHERLAND GLOBAL SERVICES
Customer Support - Subject Matter Expert
Amazon.com
Metlife Dental Insurance
Consultant/Claims Specialist
FTD.COM - Interflora.com
Inbound, Outbound, Email support
April-
VIRTUAL ASSISTANT
Appointment Setter
www.tecademics.com
Outbound, cold calling, CRM manager, Calendar
Manager, Event Organizer, Email Handling
Shopify Store Manager
Product Importing, Product Researcher, Supplier
Research, Customer Support, Order Fulfillment, Social
Media Moderator, Inventory handling, Copywriting,
Basic SEO, Basic Photo editing, Website Creator, etc.
Ebay Seller Account
Importing Products, Product Listing, Copywriting,
Order Fulfillment, Inventory Management, Customer
Support, eBay Campaign Manager
Tarlac City, Philippines
Procurement Specialist, Product Research, Supplier
Research, Customer Support, Removing Negative
Seller Feedback, Product Image Enhancer, Order
Fulfillment
Amazon Seller Account
TOOL EXPERTISE
Whatsapp/Viber:
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SKYPE:
Melodyseyer
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Shopify Platform
Dropified
Oberlo
Tagove
Reamaze
Amazon Seller Account
Keepa
Amz Scout
Jungle Scout
Tool Analyzer
Ebay Seller Account
Ebay Seller Platform
Joelister
Xsellcom
Terapeak
ZikAnalytics
Other Tools
Microsoft Office (Excel, Word, PowerPoint)
Google Drive (Spreadsheet, Docs, Slides)
Photoshop, Canva
Adobe Acrobat Reader
Slack, Skype