Mercedes Teresa Morán Aguilera

Mercedes Teresa Morán Aguilera Operations Manager, Process Consultant, Project Manager, Administrative Management and Techniques in Gastronomic Management. PERSONAL INFORMATION Birth’s Place and date: Caracas, Venezuela. March 15, 1966 La Castellana. Chacao. Caracas. Miranda. Venezuela 1061 Married Current Residence: Civil Status: CONTACT EDUCACIÓN Movil: Ministry of Science, Innovation and Universities of the Kingdom of Spain– Engineer and Architect of Information and Communication Technologies (ICT) – 2019 Email: - School of Gastronomy. Mariano Moreno Higher InstituteDiploma in Administrative Management and Techniques Gastronomic Management. - 2014 Website: Newfield Consulting - Business Ontological Coach- 2003 www.linkedin.com/in/mercedestmoran www.mtmcya.com Simon Bolivar University - Computer Engineering - 1990 +58 - EXPERIENCE AS OPERATIONS MANAGER CEGO CORPORATION- • • Logistics for CEGO face-to-face and virtual programs for Royal Prestige Administration of the Participant Payment Platform BANESCO • Support and operationalization of Virtual Banking (Banesco Online), Electronic Payment, Payment of services, Income Tax Collection, Operational Support of Agencies and Branches. TELCON 2004 - 2006 • • Telecommunications Support Services Installation and Support Services for IP Telephone Centrals - Mitel INTESA • Technological Solutions Coordinator for PDVSA Exploration and Production – Chuao. 1830 teams and a Data Center. Technological Solutions Coordinator for PDVSA GAS – La Floresta. - - • EXPERIENCE AS PROCESS CONSULTANT CEGO CORPORATION • Turn a successful venture into an organized, legal and autonomous company. Implementation of a registration and subscription management platform based on Stripe integrated with WordPress. Stock Engineering, C.A. • Survey and definition of processes, procedures, roles and quality indicators, for a company dedicated to the execution of Turnkey Civil Construction Projects. TELCON • Definition of organization based on processes, elaboration of professional development plans, remuneration and reward policies, establishment of an organizational and individual performance evaluation system. - - 2003 INTESA • Elaboration of a statistical model that allows estimating the minimum effort necessary to maintain the Operational Continuity of the organizations responsible for the infrastructure, fulfilling the activities established in ITIL and the established Service Level Agreements. • Implementation of ITIL Cost Planning and Financial Management processes, with the definition of a Cost Control Structure that allows control by organization, service and level of activity, adapted to changing organizations and to the information and control agreements established with the Final client. 12002 Mercedes Teresa Morán Aguilera Project Manager, Administrative Management and Techniques in Gastronomic Management, Process Consultant EXPERIENCE AS A PROJECT MANAGER DIEMO C.A. • Integrator between XIUS and Movilnet in the Implementation Project of the XIUS Platform for Movilnet Tasting and Billing and the incorporation of new services. INTERNATIONAL DUBBING SERVICE - IDS • Technology Project. Design, acquisition, implementation and configuration of the Technological Platform to support dubbing operations complying with TPN certification. Physical adaptation of the new headquarters and moving and installation. - - • CENTRAL MADEIRENSE • ORACLE RETAIL Implementation Project from the Controllership Management as a leading user. CORPORACIÓN LYNQUS • Infrastructure Project Manager "Professional Service for the Migration and Certification of Sismic Data Storage Means of PDVSA and its affiliated companies, to disk storage media according to guidelines issued by the Ministry of People's Power for Energy and Petroleum" BIO - INGENIEROS DE VENEZUELA • Administrative Building Design for the Ideas contest for the visualization and Conceptualization of the Project, Stage I for PDVSA Exploration and Production Maturín. VALORES Y DESARROLLOS - VADESA • Project "Adaptation of the Caveguías Tower as the headquarters of the Courts for Children and Adolescents of the Judicial District of the Metropolitan Area of Caracas - TORRE LOPNA" TELCON • Information Technology Project and implementation of integrated management control systems, ERP SCALA. The Financial, Inventory Control, Event Management and Reports modules. INTESA • PDVSA technological support project for the OPEC Summit held in Caracas. Proposal and execution. Renovation and Adaptation Project of the Technological Platform of personal equipment for PDVSA Exploration and Production at the National level. - - 2005 - - • EXPERIENCE AS A ADMINISTRATIVE MANAGEMENT AND TECHNIQUES IN GASTRONOMIC MANAGEMENT LA GUARIDA HOTEL SPA • Gathering of information on Recipes, cost estimation, design of a cost-balanced gastronomic offer model. LA POSADA TURÍSTICA DE CHORONí • Design of a cost-balanced gastronomic offer model. 2014 - 2015 2015 - 2016