Mercy Atu Onyeani
Virtual Assistant
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Remote
https://www.linkedin.com/in/mercy-atu123
Profile
Profile
I am an Experienced virtual assistant with medical background. I have expertise in scheduling of
appointments, email and cold calling using Customer Relationship and project management tools like
Clickup, Calendly, Slack, HubSpot, Trello, Asana, Zapier, Monday.com, just to mention the few
I'm available to help you with various tasks and inquiries by providing support through a variety of channels,
including chat, voice, and email. Whether you need help with scheduling, reminders, or general information,
I am here to provide fast and efficient service.
I have very good communication skills while relating with clients which I have developed over the years as a
telehealth professional.
I have digital IT skills and tools to carry out every task like in desktop sharing, cloud services and VoIP.
Also having worked as a research assistant, I can independently work with spreadsheet and create
presentations for specific projects.
I will be looking forward to scheduling a meeting to discuss further about how I can bring value to your team
Education
Customer IT Support
Open University
Bachelor of Pharmacy
University of Nigeria Nsukka
Professional Experience
Virtual Assistant
Digital IT Group
* Scheduling of appointments, email and cold calling using Customer
Relationship Management tools like Google calendar, Calendly, Slack, Skype,
Airbnb travel and accommodation booking just few to mention.
Remote
*Schedule team meeting with Clickup, Clockify, Asana, Time Doctor, Clandely, etc
*Manage team meetings and team workflow tools like Slack, HubSpot, Trello, etc
*Create presentations for projects
Health and Safety Officer
Distinguished House Consult
Lead medical outreaches to sub-rural communities
Assist in giving advice on strict drug adherence.
Conduct research reports and analysis.
07/2022 – present
Abuja, Nigeria
Research Assistant
University of Nigeria Teaching Hospital
Participated in the weekly Departmental research and Presentation.
10/2020 – 10/2021
Enugu, Nigeria
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Created reports and presentations detailing research areas as given by the
Senior Pharmacist
Participated in bi-weekly unit rotation to all the for the purpose of learning the
procedure of the Unit.
Conducted meetings with new trainees and also coordinated trainings to
familiarize with the department.
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Research Pharmacist
Feds Medical Center
Coordinated all activities relating to procurement of medicines in the pharmacy
including storage, inventory and quality management of supplies.
Involved in supplies and interfacing with other hospital staffs and logisticians.
Cordinated field supply chain, programmes, and finance on pharmaceutical
supply chain-related projects.
10/2021 – 07/2022
Abuja, Nigeria
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Awards
Best Intern
University of Nigeria Teaching Hospital
An Award of Excellence
10/2021
Most Entrepreneurial Female PANS
Pharmaceutical Association of Nigeria
An Award of Excellence
10/2019
Certificates
Pharmacy License
Professional License
Equality, Diversity and
Inclusion
Save the Children
Prevention of Sexual
Exploitation and Abuse
UNHCR
BSAFE
UNDSS
Strategic Procurement
Management in a Donor Driven
Project Context
World Bank Funded Training and
Certification
Supply Chain Logistics
Rutgers University New Jersey
Customer Technical Support
Coursera
HIV Basis, epidemiology and
Prevention
John Hopkins Bloomberg School
of Public Health, USAID by Global
Health e-learning Center
Safeguarding Essentials
Humanitarian Leadership
Academy
Procurement, Logistics and
Warehousing
Chartered Institute of Logistics
and Transport by Coursera
Volunteer Experience/Leadership Positions
FaceYouth Charity, United Kingdom
Volunteer
Volunteer in the planning of events and actively involved in outreaches within
Southern part of Nigeria
07/2022 – present
Abuja, Nigeria
Red Cross Society of Nigeria
Camp Medical Team Volunteer
Involved in medical outreaches and various public sensitization programs.
03/2022 – present
Abuja, Nigeria
Doctors on Call
Program Coordinator Volunteer
Aimed to promote education and healthcare by providing medical and academic
relief materials to the indigents of Africa.
01/2019 – present
Enugu, Nigeria
Joint Christian Body, University of Nigeria Nsukka.
Member and Secretary Election Board
01/2016 – 10/2019
Skills
Strategic Procurement
Management in a Donor Driven
Project Context
Procurement management training funded by
World Bank
Procurement and Logistics
Chartered Institute of Logistics and Transport,
Mercy Corps
Leadership and Administration
Supply Chain Logistics
Rutgers State University, New Jersey by Coursera
Interests
Public Health
Supply Chain management
Procurement and Logistics
Organizations
Nigerian Red Cross
Medical Officer
Organized medical outreaches to sub-rural communitiesI
Involved in giving advice on strict drug adherence.
Abuja, Nigeria
Mission Africa
Pharmacist
•Led medical outreach and missions to rural communities.
Also involved in giving medical advice for lifestyle modifications
Abuja, Nigeria
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Doctors on Call, USA
Pharmacist
•Member, Doctors on call USA. An International Medical Humanitarian
Organization. •Assisted in providing of Medical Assistance to the unreached
communities.
•Involved in administering medical care and advice to the uninsured, victims due
to natural access to healthcare.
Abia/Enugu, Nigeria
Projects
MEDPHARM CONSULT
An online consultation platform
Founder of MEDPHARM CONSULT, an online medical consulting platform. The idea
started as a result of burden of limited access to qualify healthcare in her
environment.
01/2023
Formulation and Characterization of Ciprofloxacin encapsulated in
Alginate-coated Chitosan Microparticles.”
Published Research project by the Journal of Pharmaceutical & Applied Life Sciences
Worked on this award-winning research in the faculty of Pharmaceutics and
Biotechnology and had this project published in the Journal of Pharmaceutical
and Applied Sciences.
09/2019
This research experience has helped me develop passion to understudy the
molecular basis of diseases and to develop new therapies or identify biomarkers
that can be applied to better treatment management of such diseases
Languages
English
Igbo
French
Pidgin English
References
Director Duke Ezikpe Mma
Director, Distinguished House Consult Ltd--
Abuja, Nigeria
Dr Nwole Ndukwo
Head of Department, University of Nigeria Nsukka--
Enugu, Nigeria