Michael Angelo Mendoza

MENDOZA, MICHAEL ANGELO D. Mobile number: - Email Address:- WORK EXPERIENCES TG Home Groups, Urban Hotel, APOL Online – Baguio City POSITION HELD: Business and Management Consultant • Oversee day to day activities of Hotel Elegant • Oversee day to day activities of Urban Hotel and Superclub • Act as General Manager of Hotel Elegant • Act as General Manager of Urban Hotel and Superclub • Act as Project Manager of APOL Tutorials Center 2 (Handles 49 agents teaching English to Chinese students) • Oversee and Assess day to day activities of TG Home Builders • Plan and implement processes and systems that will improve productivity of each department at TG Home Builders • Assess and Hire staff that will be a great fit to the culture of TG Home Builders, Hotel Elegant, and Urban Hotel • Manage the Marketing Group that handles TG Home Builders, Hotel Elegant, San Fernando Hotel and Apartelle, Thunderbird Resort Condominiums • Provide support, maintenance, and management of platforms to customer’s ICT resources commensurate to company policy January 15, 2015 – Present Café De Angelo – Baguio City POSITION HELD: Owner, General Manager • Oversee day to day activities of Café de Angelo • Shift Planning • Talent Hiring • Barista training • Menu planning • Business Development • Marketing March 15, 2013 – Present Able Computing PNG – PO Box 643 Waigani, Port Moresby POSITION HELD: Software Manager/Service Manager Service Manager • Installation and management of local DNS and active directory including e-mail relay and database servers • Maintain and administer software-based firewall of the company • Provide support, maintenance, and management of platforms to customer’s ICT resources commensurate to company policy • Administer and monitor local area network performance • Ensure 100% uptime availability of internet, network and other shareable resources • Installation and maintenance of necessary software technical operations • Responsible for the successful implementation of onsite networking • Responsible for orderly cabling installations • Maintain Able Payroll and other custom-made software sites at performance levels in line with existing software maintenance contracts or company standards • Provide an in-depth technical training to staff for product knowledge enhancement • Provide product demonstrations of applications sold by the company • Provide basic-to-advance technical training on a commercial basis to individuals, limited companies, partnerships and government Software Manager • • • • • • • • • • Manages day-to-day software division activities Handles Able Payroll & Able Bioplus Customizations Liaise with Philippine Team for on-going projects for both new and existing product customizations. Prepare and implement marketing plans. Conducts MYOB training and Able Bioplus 2.0 Training. Conducts research on the requirements of PNG market in terms of software products and be able to utilize these data for the development of a new product range or to the improvement of an existing product. Ensures that software products sold are being maintained and updated from time to time. Provides phone and onsite support to software clients. Performs job required by Able Computing’s management. Meet the individual budget and contribute in meeting the division’s budget Bangalow Pty. Ltd. Co. T/A Marand Nest (Able Computing Philippines)- Corner Sumulong, Bonifacio Street, Baguio City, Philippines POSITION HELD: IT Manager • Coordinate with Able Head Office Australia and Papua New Guinea • Evaluation of each project stage and once completed, implement it with Able Papua New Guinea • Keeping management and clients updated on progress with the projects • Oversee overall Project development and implementation • Coordinating the Software sales team (Papua New Guinea) • Agreeing costs, timescales and standards to be met and monitoring these through the project (Papua New Guinea) • Planning the stages of the project and how each affects the business • Responsible for the configuration, implementation, and maintenance of various technologies managed by the Information Technology department (Philippines) • Coordinating the project team (Philippines) • Adjusting the plans where needed • Manage Windows Server 2003 (Philippines : MarandNest, MarandResort, Marand Properties, Marand Real Estate) • Design and implement Network Infrastructure to the different office and buildings of Bangalow Pty Ltd (Philippines : MarandNest, MarandResort, Marand Properties, Marand Real Estate) • Ensure 100% uptime availability of internet, network and other shareable resources • Installation and maintenance of necessary software • Defining and implementing topology standards for current and future applications within the company • Responsible for repairing and maintaining in-house equipment at service levels • Responsible for applying technical operations • Responsible for the successful implementation of onsite networking • Responsible for orderly cabling installations • Provide an in-depth technical training to staff for product knowledge enhancement the company procedures relating to May 4, 2011 – October 2014 Forest House Baguio – Loakan Road, Baguio City POSITION HELD: Web Developer (Project Based) • Develop and maintain Websites for Fitness Edge, Forest House, and Subic Park Hotel December 2010 – April 2011 Getronics Solutions – 20 Anson Rd #07-01 Singapore POSITION HELD: IT Engineer • Desktop Support • PC Configuration • Asses and Repair Printer Issues • Set-up New Workstations • Local Area Network Support • Internet Connectivity Support • Lotus Notes Support • Troubleshoot Hardware and Software issues • Support Web Development Team • Monitor tickets July 15, 2010 – October 15, 2010 IT ALL Inc – Ortigas Center POSITION HELD: IT Project Head • Manage and Lead a team of IT Professionals that develop, maintain, and support different software application and support hardware technical issues, Printer Issues, Set-up New Desktop, Lan Support, Internet Connectivity Support • Attend meetings and seminars that will be for the company’s benefit, • Provide product demonstrations of applications sold by the company • Provide basic-to-advance technical training on a commercial basis to individuals, limited companies, partnerships and government October 5, 2008 – April 5, 2010 University of the Cordilleras – Governor Pack Road, Baguio City POSITION HELD: College of Information and Computing Sciences (CICS) Instructor • To meet every class session promptly and ready for that sessions instruction. • Coordination and implementation of instruction in an orderly and professional manner • Supervises use of computer equipment during lab hours • Performs other related duties as assigned June 3, 2008 – September 9, 2008 POSITION HELD: Computer Technician / Working Student • Software maintenance • Desktop units maintenance • Set-up New Desktop Units • Network cabling • Troubleshoot hardware and internet connectivity issues • Setup and prepare desktop units for different activities of the University School Year 2006 – 2008 ACADEMIC ACHIVEMENTS AND LICENSES Cisco Certified Networking Associate Bootcamp (Modules 1-4) Software Development Projects • 3D Virtual Tour of the Third Floor, Main Building of UC • ESD Monitoring System – (Internship) • PICEBAGUIO.COM (Internship) Dean’s List Coordinated with the CS Society in the Programming Competition held at the UC Computer Laboratories (2007). Coordinated and Participated in the Math Society, CS Society, and IT Society in their yearly tutorials. CO-CURRICULAR ACTIVITIES: • Governor of the College of Information and Computing Sciences (SY-) • Treasurer and acting Governor of the College of Information and Computing Sciences (SY-) • 3rd Year Representative of the CS Society (SY-) • 2nd Year Representative of the CS Society (SY-) • News and Feature Editor of the CICS Techportal Newsletter (SY-) EDUCATION Graduate School: Units in Masters in Information Technology (MIT), June, 2008 – Dec, 2008 (18 units done) University of the Cordilleras, Baguio City College: B.S. in Computer Science, 2008 University of the Cordilleras, Baguio City 3d Animation, University of the Cordilleras Auditorium, 2007 CISCO Wireless Network Administration, conducted by Rivan Systems, held at University of the Cordilleras, Baguio City February 22, 2008