Michael Toledo

Michael h. toledo-Purok Gold Medal pahanocoy Bacolod City Negros Occidental- Objectives To be hired on one of the top Home Base Job companies and be one of the best Contact Customer service. Education Elementary (Dasmarinas Elementary School) Syr. 1998 - 2005 High school (Alternative learning system) Syr- Bachelor of Science and Technology (Science Technology Institute) Syr- Computer literacy(ISCOM) Syr- Experience Transcom World Wide Call Center Agent November 11 2011 – March 12 2013 Account: COMCAST Position: Billing Specialist And Customer Service Panasaitic Solutions Call Center Inc. Call Center Agent July 20 2013 – June 20 2014 Account: Tracfone wireless, Pageplus, Simplemobile, Net10 wireless, Safelink wireless and Straighttalk wireless Responsibility: Customer Service And Technician Representative Allaince Call Centre Sales Admin/ Customer Support August 13 2014 – June 26 2015 Account: Camper Travel Responsibility: To assist customer to have the most perfect Camper Van that the will have for their trip and making bookings for the to secure every vehicles that they have requested Real-State Company (Century21) Production Manager ISA July 16 2015 – December 12 2016 Responsibility: Calling Clients from B2B system and arranging appointment from expired listing From MLS ETC. Foreign Exchange Sales Agent (Trade360) Sales Specialist March 02 2017 – June 07 2017 Responsibility: Cold calling clients worldwide talking to them about the market and explaining to them the opportunity’s and getting them to deposit on the company Skills Hard working, Computer literate, Good communication, Call Handling, Can handle pressure on job and can adjust to environments in BPO’s Centers Character Reference: Mrs. Rossana Tasic Trainer at NOLITC (Vocational School For Call Center) Mrs. Christina Basa School Administrator at NOLITC (Vocational School For Call Center