Michelle Delarmente

I'm a Real Estate Virtual Assistant - Operations Manager | Team Lead | Technical & Customer Support Expert

• Operations Manager in one of the best Real Estate Companies in the USA

• Team Lead at Verizon

• Technical Associate at Comcast

• Customer Support Representative at Sleep Services

Certifications:

Team Lead 101 Certified

Team Lead 201 Certified

Services that I can offer:

• Lead Management

• Comparative Market Analysis

• Offer Writing

• Manage Project Management tools

• Managing KPI Docs using Google Sheets (Daily, Weekly, Monthly, Quarterly, and Yearly)

• Managing Property Folders for Executed contracts, property photos and videos

• Organizing Zoom Recordings

• Organizing Raw Data

• Create SOPs

8 years of experience in the call center industry. I am goal-driven, hard-working, a good listener, a fast learner, a team player, and adaptable to meet my client's time zone and tasks. I value my client's trust and commit myself to any job, taking full ownership of promptly completing the projects. I can work well under pressure and with less supervision. My experiences in a fast-paced and high-pressure environment have taught me attention to detail, resilience, and flexibility.

I am looking forward to helping you grow your business by sharing my experiences and expertise and learning more in the process.