Michelle Jane J. Quintana

MICHELLE JANE QUINTANA CUSTOMER SERVICE ROCKSTAR PROFILE REACH ME (- I am confident in my ability to make anything I put my mind to. I work quickly and efficiently because I love what I do. I am extremely motivated, learn fast and have strong analytical skills. - live: michelle.jumquin SKILLS EDUCATION 2003 - 2008 CEBU DOCTORS' UNIVERSITY Occupational Therapy Customer Service English: Writing & Speaking Data Entry Microsoft Office & Google Products Canva Zendesk Slack REFERENCE Shella Gantuangko Cebu Work at Home Professionals Administrator-(- Chris Williams TPG Telecom Senior Infrastructure Project Engineer-linkedin.com/in/chris-williamstechnologist EXPERIENCE 2017 - 2018 TALLANT ASIA | Support Technical Lead Officer Spearheaded new training materials for Customer Service and Support Trained new team members for Customer Service and Support Assisted Client's customers with their needs Answer Client's customers' queries of the service or product 2014 - 2015 RAREJOB INC Online Tutor Taught ESL to Japanese students Taught new English words to Japanese students 2009 - 2012 LITTLE KAYE'S CHILD CARE THERAPY & LEARNING CENTER Occupational Therapist Evaluate, Assess, Plan and Implement treatment to achieve goals set by parents and child with developmental/motor delay through play Help improve these children's motor, cognitive, sensory processing, communication, and play skills. Assist children with special needs to develop skills they need to function and become independent in their everyday lives.