Michelle
Madrigal
CUSTOMER SERVICE ASSOCIATE / VA
WORK EXPERIENCE
Customer Service
Associate (Chat and
Phone Support)
AEGIS INC AND / FEB 2012APRIL 2014 AND CONVERGYS INC
AUGUST 2014 - APRIL 2019
Answers customer queries
in a timely manner
Assisting customers to
navigate with our software
and providing information
regarding the account and
the product.
Admin Assistant
SEVENTECH INC.
APRIL 2008 - DEC 2011
File Management and Email
Management
Communicating with clients
and suppliers.
Consolidating Receipts, and
making quotations.
ACADEMIC SUMMARY
EARIST
BS INDUSTRIAL TECHNOLOGY
GRADUATED MARCH 2011
Graduated Class of 2011,
Area of focus: Repairing of
Electronic Devices
PERSONAL REFERENCES
Ae Enriquez-Enrico Galanido-
GET TO KNOW ME
I am a dedicated in providing exceptional customer
service experience, I also strive to meet my clients
satisfaction.
EXPERTISE & SKILLS
Background in Technical Support Role
Excellent in providing solutions
Engaging and motivational
Knowledge in Graphic Design too
Email Management and File Management
HOW TO REACH ME:
Skype: live:chelmadrigal88
Email:-Linkedin: https://www.linkedin.com/in/michellejoy-madrigal-509aa5181/
