COMPUTER SECURITY NETWORK TECHNICIAN
SKILLS
Microsoft Office Proficient Extensive Customer Service Skills
POS System OperationComputer Technology / Internet
Computer Repair TechnicianHome Entertainment Center Installs
TroubleshootingInstalls and Upgrades
Strong Communication SkillsGood Interpersonal Skill
EDUCATION
Florida Career CollegeMiami Campus
Computer Security Network Engineer/ Associate Degree2014
Computer Network Technician Diploma2013
CompTIA A+ Certification
CompTIA Security+ Certification
WORK HISTORY
Bask.com/Msgurus incMiami2014-Present
Technical Support Specialist
New Installations/ PC
Home Entertainment Center
Upgrades, Troubleshooting; Software/Hardware
Repairs/Diagnostic/Maintenance
Help Desk/Customer Service/ Remote Access
Pep Boys AutoMiami11/2011-7/2012
Express Service Technician
Computerized Diagnostic / Automotive
Extensive Customer Service
Writing up Service Order/Parts request
POS system operator