Miguel Mendiola P.

I have been working in the Call Center Industry since 2010, and I have developed impeccable phone manners, and an ability to deal with agitated and distressed customers. I am the type of person who can work just by myself or in group team to support others in different task and also I am accustomed to working on multiple projects simultaneously, and can bring new ideas to help our company grow and surpass all goals.

My duties included making cold calls to business and private individuals to solicit sales or goods and services. During this time, I implemented different sales strategy to overcome expectations and get potential customer to the company.

My experience has helped me to improve my leadership, sales technique and manage all type of different scenarios with customers, and provided me with extensive knowledge of how to upsell services and goods to potential clients.

It is important to mention, that besides the job experience I have in call centers, I also have experience working from home, as VA for a Real Estate company, looking for possible prospects or sellers.