Miha Ambroz

Miha Ambroz BUSINESS ANALYST & DATA EXPERT  ABOUT Serbia, Europe --  WORK EXPERIENCE 2021-09 - present I'm passionate about simplifying Founder (Automation, Low-Code and Data Services) complexity. Whether it's AUTUMN8 automating a workflow, I help businesses streamline their processes, connect their tools and gain optimizing user experience, processing data or teaching others - my advantage has always been the ability to boil valuable insight from their data. Platforms include: Airtable, Google Sheets, Make (Integromat), Zapier, Parabola, StitchData, Google Cloud Platform, Google Data Studio, Databox, stuff down to its essence. SQL, BigQuery, HubSpot, Salesforce, ActiveCampaign, ClickUp, Harvest and  SKILLS Some past projects include: Data Analytics & Business Intelligence (Dashboards) Low-Code and Automation Stripe. Developing a low-code solution for a wellness/coaching course Setting up data warehousing + creating dashboards Setting up server side tracking for Facebook Conversion API Custom API integration with HubSpot API/Webhook Integration Sales, Marketing, Support 2020-10 - 2022-02 Consulting & Coaching Business Analyst / Consultant (Payment SaaS) Writing & Video  LINKS DEPOSITFIX (Remote - Texas, USA) Created BI dashboards and owned business process improvement Collected business requirements to develop new features and products Provided Sales and Customer Support coaching/training My article on LinkedIn Developed and documented processes Vlog post on Databox Recorded video tutorials and marketing materials Article about my work on Wistia Personal website (Autumn8) 2019-01 - 2020-10 Sales Engineer (Data Analytics SaaS) DATABOX (Remote - Boston, USA) Conducting Zoom calls with users (mostly C-level executives) to gather requirements and implement the solution Strategic consulting to help businesses align their processes and become data driven Creating custom API integrations for users via SQL, Zapier, Integromat, StitchData for over 50 marketing/sales platforms Managing custom integration projects by coordinating communication between client and developers Collecting user feedback to aid product development 2018-10 - 2019-01 Business Process Analyst (Proptech Solutions) Case3D Property Visualization (Serbia, UK, UAE) Implementing balanced scorecard for performance management Analyzing and integrating processes for tacking 160+ KPIs company-wide Obtaining data via API and combining business metrics on a Klipfolio dashboard 2017-06 - 2018-10 Marketing/Sales Manager (Proptech Solutions) Case3D Property Visualization (Serbia, UK, UAE) Setting up sales pipelines, inbound marketing, and social media strategy from the ground up Implementing CRM, marketing automation, knowledge base, and project management solutions Assisting in cold calling, product pitching, and face-to-face sales Overseeing sales training and new team member on-boarding Initiating and completing rebranding and website redesign Managing the production of brochures, articles, videos, and other promotional materials Organizing meetups and sponsored events Collaborating with PR, branding, and web design agencies Promoting immersive real estate marketing technologies such as VR/AR 2013-01 - 2017-01 Support Manager (Project Management SaaS) Active Collab (Serbia) Managing the support team Recruiting and training new team members Helping customers via livechat/email/webinars Collecting user feedback and participating in product design Writing documentation and blog posts Proofreading web content Setting up/maintaining knowledge base Creating promotional videos and tutorials  EDUCATION 2002 - 2009 Bachelor of Arts (BA), English Language and Literature University of Ljubljana (Slovenia)