Milos Crnobrnja

Milos Crnobrnja-| - | https://www.linkedin.com/in/milos-crnobrnja/ EXPERIENCE ABOUT Trainer Inovatec Systems Corporation, Serbia Fintech, Information Technology, SaaS March 2020 – Present • More than 5 years of experience in training, learning and development, as well as in digital/e-learning and learning systems • Worked in international and fast-paced dynamic environments such as PwC and DHL • Background in multiple industries: technology, consulting, SaaS and non-profit • Created, designed and delivered over 300 training sessions, ILTs and workshops • Experienced in handling complex projects, stakeholder management and relationship building • Led and managed a team of 6 people • Result-driven, independent, solution-oriented team player, with strong verbal and written communication skills • • • • • Conducting technical, product, onboarding and IT training for employees and clients In charge of translating the clients needs into a sustainable learning solution Presenting complex facts interactively and conveying them using digital technologies Creating training plans, materials and taking care of the knowledge base Developing instrucional desing tools for our products Digital Learning and Development PricewaterhouseCoopers, Germany Consulting April 2019 – November 2019 • Created, analyzed and optimized continuous learning programs and paths across 6 PwC Academy EU territories • Worked on various digital learning initiatives, regular LMS process improvement and new features implementation together with the global IT team • Supported the development of modern learning formats and innovative learning technologies, while using Articulate Storyline and other modern authoring tools • Worked on PwC's Digital Upskilling program, the biggest learning project in the company on global level • Created and implemented new tools for learning programs testing, learning programs promotion and co-created 2 new internal L&D marketing campaigns Global Talent Trainee Deutsche Post DHL, Germany Logistics, Technology August 2018 – January 2019 • Part of the global events team, responsible for planning and delivering 2 major customer events with over 20 stakeholers and 200 participants • Developed and implemented internal communication campaigns Sales Coordinator Essence of Email – Digital Marketing Agency, Remote Marketing, Commerce November 2017 – August 2018 • Created and delivered sales presentations, conducted market research and calls/meetings, while negotiating new deals on daily basis and updating the CRM • Helped the company to increase overall sales by 69% and close 10 new major deals Team Lead AIESEC, Serbia Non-profit, Education July 2016 – August 2017 • Leading a team of 6, with more than 300 people in total and representing the organization in front of 20 national and international stakeholders • Developed yearly organizational strategy and plans in areas of HR, organizational development, business develpment, marketing, finance and operations • Created and delivered leadership development training on weekly basis • Increased overall profitability by 52% on a national level and achieved 100% financial sustanability and legality for all operations in our country Learning and Development Trainer AIESEC, Serbia Non-profit, Education March 2014 – July 2016 • Main responsible for two learning programs and projects: EYF and Global Talent • Working across the full training life cycle from training needs analysis to delivery and evaluation; worked with senior trainers on the development of new training programs • Created, designed and delivered leadership development training for different departments: sales, marketing, customer service and operations • Co-created and implemented several new talent development initiatives and worked on the development of digital/elearning solutions and LMS development • Delivered more than 150 training sessions with a 9.4/10 delegates satisfaction References available upon request EXPERTISE • • • • • • • • • • • • Training Digital Learning Learning and Development Project Management Talent Management and Development E-learning and Virtual Learning Instructional Design and Didactics Adult and Corporate Learning Curriculum Design and Development LMS Development and Management Scrum and Agile Stakeholder Management BUSINESS SKILLS • • • • • • • Analytical Creativity Attention to detail Teamwork Flexibility Presentation Communication TECHNICAL SKILLS • • • • • • • • • • Google Suite Microsoft Office, Outlook, Project LMS (Cornerstone, Docebo, Saba Cloud, etc) Adobe Suite (Ph, Ai, Pr, Cp) Articulate Storyline 3, Articulate Rise 360 HTML, CSS SAP Success Factors, Workday HCM Salesforce Power BI, Tableau JIRA, Asana, Trello LANGUAGES • English – fluent • German - fluent • Serbian - native EDUCATION AND CERTIFICATES University of Belgrade, 2017 Bachelor of Science Social Sciences and Humanities Perssuasive Communicator Certification Atria Group SEE, 2016 International Train the Trainers Certificate AIESEC Istanbul, 2014