Miriam M. Berdon

 MIRIAM M. BERDON 221 Gen. Ordonez St. Marikina Heights, Marikina City- Career Objective To obtain a long term career as Freelancer where I can contribute my positive work attitude, professionalism, untiring efforts and interest. Work Experience A CJ O Shopping Fulfillment Team LeadAugust 2013 – December 2017 Ensures the efficient logistics operations in the logistics/warehouse including the management of the receipt and shipment of the products. Coordinate with Logistics and warehouse providers. Ensures that measures are implemented for the safe and proper handling of the products from the time they are imported into the country, up to the transportation of such to the warehouse, their proper storage and delivery to the customers. Ensures that inventories are managed, actual product counts are conducted and records are regularly updated in the computer system. Implements measures to prevent inventory losses and prevent discrepancies in the inventory records maintained by the warehouse providers and the company. Ensures that efficient shipping procedures and proper invoicing/documentations are implemented, and that proper submission, transmittal to relevant personnel and the filing and storage of such documents are done in an organized manner. Provides performance feedback through informal communications, formal performance reviews, goal-setting and deficiency management for the KPI. Manages the coordination of day-to-day concerns involving the call center. Sodexo Philippines Data Analyst/ Team LeadApril 2012 – July 2013 Responsible for maintaining the data in Customer Relationship Management (CRM) system. Conduct research and perform analysis on companies with high potential for client conversion. Generate reports and analysis used in Business Review and Strategic Planning. Supervise the research and telemarketing team. Help manage other marketing campaigns like direct mail and surveys. Other duties assigned. Reimbursement Team LeadJune 2011 – March 2012 Ensure the accuracy of reimbursement. Assists in coordinating with Affiliation and Accounting departments for merchant payment and other concerns. Responsible in segregating and scanning the vouchers per merchant. Monitor the payment due dates and ensure that the reimbursement schedules are properly followed. Assists the Logistics Department. Iontech Inc. Distribution Supervisor February 2010 – March 2011 Supervise the overall total operation of four (4) provincial sites – Cebu, Davao, Pampanga and Cagayan De Oro. Oversee and monitor the arrival, receiving and outgoing of stocks to different sites and customers. Evaluate department processes. Recommend and coordinate needed changes based on process analysis. Monitor and request supplies of warehouses thru SAP. Coordinate with the different departments involved in the process. Supervise staff in accordance with company policies and procedures. Monitor and validate manpower efficiency and warehouse productivity. Conduct interviews, hire new staff and provide orientation. Direct staff in development, analysis and report preparation. Generate reports such as Warehouse Efficiency, Stock Movement, Total Sales Order and Items Processed, Stock Transfer Discrepancy Report, Incoming Stock Report, Delivery Efficiency and submit to the Vice President of Operations. Responsible for staff scheduling: work assignments/rotations Conduct physical inventory count monthly. Assists the AVP. Other duties assigned. Logistics Supervisor June 2008 – February 2010 Oversee the strict implementation of the guidelines set by the Assistant for Vice President (AVP) of Operations. Maintain proper coordination within the organization. Monitor the day to day activities of the department from ordering of products to reconciling of documents. Directly supervise and evaluate the performance of the Logistics Officers. Prepare agendas and conduct regularly scheduled staff meetings for updates. Assures all reports are strictly monitored and submitted on time. Conduct interviews, hire new staff and provide orientation. Direct staff in development, analysis and report preparation. Responsible for staff scheduling: work assignments/rotations Assists the AVP Other duties assigned Logistics PlannerJune 2007 - June 2008 In close coordination with the Logistics Supervisor to oversee the strict implementation of the guidelines set by the AVP. Participate in the strategic planning process that will ensure that the Logistics plans and objectives are aligned with the company’s overall plan and direction. In charge of special projects for the department and ensuring their effective implementation. Checks the generated reports such as Delivery Efficiency, Activity Cut-Off Monitoring, Stock Transfer Shipment Report and other important documents. Monitor and validate manpower efficiency. Oversee effective coordination within the department as well as with other departments. Logistics CoordinatorJanuary 2006 – May 2007 Responsible in coordinating the total operations of the department to the different departments involved in the process. In charge of the strict monitoring of daily transactions and proper recording of developments. Coordinate with forwarders/couriers. Strictly monitor and resolve issues of all deliveries. Generates daily and weekly reports. Prepare billing and budget requests for payment of forwarders. Approve daily cash advances Assist walk in clients Other duties assigned Logistics AssistantFebruary 2005 – January 2006 Responsible in handling important documents that require monitoring. In charge of maintenance of files. Assist in coordinating daily transactions to other departments. Update the Logistics Officers of all activities. Releasing and proper monitoring of cash advances and delivery expenses. Assist walk in clients Other duties assigned Sterling Tobacco Corporation On the Job Trainee300 hrs Encode Employee 201 File using Database Access Basic Programming and system design and analyst Academic Background College2000 – 2004 Philippine School of Business Administration (B.S.B.A. Major in Management Information System) Secondary 1996 – 2000 Trinity College of Quezon City Primary 1991 – 1996 Manila Christian Day School Special Skills: Knowledgeable in SAP, CRM, organizing, planning & coordination. Achievements & Affiliations Most Outstanding Logistics Coordinator (2007) Fast track promotions: 2006 – Logistics Assistant to Logistics Coordinator 2007 – Logistics Coordinator to Logistics Planner 2008 – Logistics Planner to Logistics Supervisor Bronze and Silver Awardee Student Assistant (College) Management Information System Society Member (College) Student Council President (High School) Seminars / Trainings Attended Virtual Assistant Bootcamp – November 12, 2017 Preventing Theft & Fraud in Warehousing Operations – October 28, 2016 Fundamentals of Warehousing Operations – November 11-12, 2015 Effective Warehouse Storage & Materials Handling – October 20, 2015 World-Class Business Writing – May 30, 2008 World-Class English Proficiency – May 29, 2008 Management Workshop Training – November 11 - 12, 2006 Train the Trainers Workshop – October 29, 2005 Credit Banking Facilities – February 24, 2004 Issues & Trends in Speaking English Language – January 14, 2001