I am a Virtual Assistant with years of experience in Appointment Setting and Scheduling, Email Management.
The following are some additional highlights of my qualifications and experience:
● Provides sales support via phone and email requests in a professional and courteous
manner.
● Provide Technical support to customer concerns regarding the clients account
creation, payment, and billing.
● Maintain detailed records of support provided in an incident management system.
● Install and configure mails on customers’ accounts, making sure they have access to
Azure cloud services.
● Resolve faults as soon as they occur and escalate problems to the necessary unit for
handling