Mohammed Amine Rabii

I am writing to express my strong interest in working as a helpdesk technician. I am a highly capable and experienced helpdesk professional. In addition to my administrative skills, I offer significant abilities and experience in organizing, prioritizing, target orientated, and

variety of IT and Customer service methods to analyze customer's needs, plus a strong knowledge in eCommerce

My ability to get along well with others, to make necessary adjustments to meet deadlines, and effectively coordinate in fast-paced environments have all contributed to my growth in this field and my employers placing a significant degree of trust in me.

I have successfully completed my diploma as a specialized technician in commerce at ISTA. After my graduation, I had the privilege to work for noon.com where I absorbed a great deal of knowledge and gained huge insight into the field of Ecommerce, customer service, and fraud prevention. 

My time at noon.Com allowed me to work side by side with my Manager on matters regarding process improvements, processes of transactions, and customer satisfaction.

I am currently living in Morocco and working with lightspeed commerce company as a helpdesk specialist. actually is the place where I believe that Customer service, eCommerce and IT are the keys to success if we use them in harmony.

Hence, getting a chance to be a part of a tech multinational environment is the key to success in my career.

My ability to converse efficiently, as well as my writing and analytical skills, were all greatly enhanced. I believe my background and skills closely match your job requirements and I am confident I can make a positive contribution to your organization.