Moni
DATA SPECIALIST | BUSINESS MANAGEMENT | MARKETING MANAGEMENT
I am a Data Specialist, SEO (Optimized
Search Engine Specialist), Excel Guru,
Data Integrations Specialist, and a
QuickBooks Online Pro Certified.
My concept: Your Data, Your Marketing =
Data-Driven Marketing!
I have over 20 years of experience with
customer services and hands-on
computer contact. I am bringing forth
my well-earned, vital skill set in CRM
(customer requisition management) and
customer engagement, utilizing my
following degrees in Business Marketing
Management and three awarded
technicals in Business Specialist,
Business Management, and
Entrepreneurship.
On a professional level, I am always
ready for What's next? How can we make
things better? I get in, I listen, I learn,
and then I execute goals. I am a detailoriented, highly organized, 100 %
customer-focused business professional—
a forward thinker, offering out-of-thebox solutions by listening and learning
to daily business routines.
Indian River State
2012 - 2014
Resume Attached
Last Background Check Attached
SKILLS
This gives me the best knowledge to support you in these areas.
Data Specialist – Customer Requisition Management, Excel, CVS, Word, and
PDF’s
Data Integration Specialist – CRM Data, Excel, CVS, Word, and PDF’s
Business Marketing Management – WordPress, Audits, Website Management,
SEO, SEM, CRM, and Analytics
QuickBooks – Business Accounting Structure, Settings, and Data Reporting
THANK YOU!
Personal Intro - YouTube
Phone:-
Email:-Hobbies:
Plant Biology
American Indian Culture
Organics
Anything Outside
I’m a serious critter watcher
Creativity, Built Business Tool - YouTube
Freelancer Profile - Website Link
Monica M.
1886 Simmons Rd. Pavo, GA. ●-
Business Marketing Management
Seeking Virtual Position in
Data Specialist/ Marketing Operations / Business Metrics and Analytics / Business Specialist
A Detail-oriented, highly organized, 100 % customer-focused, and business operations professional.
A forward thinker, offering out-of-the-box solutions by listening and learning daily business routines.
Offering supervisory experience as an effective team leader with strong verbal and written communication
skills. A business professional who can identify issues, offer solutions, and solve problems in a fast-paced
working environment. Seeking long-term employment, who values creativity and business endeavors. A
current degree in Business Marketing Management with four business technicals.
Best Strengths
Creativity
Data Specialist
Microsoft Word
Microsoft Excel
Report Generation
Research and Analytics
CRM Management
Audits and Analysis
Social Market Focus/Trends
Business Office Management
Daily Business Operations
Excellent Telephonic Etiquette
Education
Indian Rivers State College – Vero Beach, FL GPA 3.8
Business Marketing Management
Business Management Technical Certificate
Marketing Operations Technical Certificate
Business Specialist Technical Certificate
Entrepreneur Technical Certificate
Skills and Abilities
Data Specialist:
Excel Data
QuickBooks Data
Wintac Data
Shaffer’s Data
ESC Data
Marketing Coordination:
WordPress Management
Social Media Strategist
Direct Marketing Strategies
SEO Organics
Digital Marketing
Report Building
Marketing Management Details:
WordPress/Website Management
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Website Audits
Company analytics of existing
marketing avenues, implications,
and improvements. KPIs, and SWOT
Company Analysis
Revised past marketing mixes to
focus on target markets’ products,
processes, and promotions
Digital Marketing - Creativity of new
market content focused on search
engine optimization, emails, social
media, promotions, logos, and ads
Social Media Management
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Ad Espresso
Google
Instagram
LinkedIn
Twitter
Google Business
YouTube
Alignable
Directories
SEO/SEM
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Optimize Internal website content
Custom SEO On/Off Page Links
Popups to drive traffic, engagement
Keyword – Targeting, search,
analytics, and intent
Backlink Review – Remove toxic
backlinks
Competitor Check – Research, and
trends
Mobile friendly
Business information and validation
SEO - Organic search optimization
SEM – Search Engine Management
Report building
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Errors – 404’S, Redirects, Internal
broken, lost pages
Warnings – HTM, Meta, Site Map
Site health score
Organic search visibility
Visual, dated online presence
SSL validation
UX – site loading time
Mobile friendly
Business information and validation
Visually able to read and communicate data from various data sets.
Set up structure of social walls.
Handle all aspects of social media marketing and engagement to increase traction and
engagement.
Set forth social media and branding strategies.
Run effective ads on social media for recruitment & business development purposes.
Outline monthly social media content and blog content in advance.
Brainstorm new and creative growth strategies.
Ensure brand consistency in all social, new business, and internal communications.
Plan, execute measure experiments and conversion tests.
Outline marketing KPIs to ensure all goals are exceeded.
Identify trends and analyze competitors in our space.
Evaluate and test emerging technologies to improve departmental operations.
Weekly - Extract and report social media analytics data and generate reporting.
Computer Software Engagement:
Expertly proficient in Microsoft Word, Excel, PowerPoint, and Adobe
Applications used for:
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Social Media Management – Pinterest, LinkedIn, Google+, YouTube, Instagram, Twitter, Snapchat,
LinkedIn, Digg, Reddit, Tumbler, Blogger, and Wikipedia
Website Design – WYSIWYG, Google, Go Daddy, and Word Press
Promotion and Syndication - Google, Bing, Yahoo, Yelp
Digital Presentations and Advertisements – Word, Inkscape, Adobe-PS, AI, DW, RU, XD and Local
Resources
Software Certification In – NC Fast System Software, QuickBooks Desktop, QuickBooks Online
Certified Advisor
Case Management – NC Fast System Software, Excel
Data Analysis and Tracking – Various Platforms, MS Excel, MS Access SQL, SASS, Saasant, QuickBooks
Online
Data-Driven Analysis Report KPIs and SWOT Creation (commissions, sales forecasting, P & L
budgeting)
Management and Assistant Management Positions:
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Largest crew size of 10 employees in daily operations. Ensuring consistency, compliance, and
excellent customer interaction outcomes.
Conducted human resource functions in interviewing, mentoring, training, evaluating, disciplining,
and termination of employees.
Communicated effectively with other management team members to discuss strengths and
opportunities in business.
Work Environment:
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10x16 In-home Office
Power to offices, Grady EMC
Dedicated Business Internet, Windstream
Headset, Jabra
Printer, Canon
Desktop Computer, HP Windows 2010
Laptop Computer Yoga Widows 2010
Various Software Applications for Deployment and Management
Work History
SOYSN.com
TheDataTechs.com
Owner/Operator
2016 - Current
Waterford Business Solutions
Data Specialist
2019 - 2021
Thomas University Business Science Division
Assistant, Tri-Beta, Marketing Coordinator
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Divine Animal Hospital
Marketing Director
2009 - 2011
Watershed Luxury Log Home Rentals
Property Management and Homeowner Relations
2004 - 2009
Reference
“She is a dedicated and passionate colleague whose hard work and was appreciated by the entire
faculty in Science. She was always willing to take on new projects to better campus life and the
TU Science program. I have found Ms. Munch to be intelligent, competent, inquisitive, kind,
mature, and motivated. She is able to think critically and is adept at solving problems. She is easy
to get along with, friendly, social, and works well with others. She is responsible, open to
constructive criticism, and is interested in continuing to grow as a professional.” Deana R. Baker
- MS Biology/Pharmacy Assistant Professor of Biology, Division Chair, Math and Science
“Monica is a dynamic and creative lady; she has essentially taken the place of my previous
marketing company. Monica is trustworthy and reliable” Sandy Divine – Divine Animal Hospital,
Owner
“Because of her excellent work ethic and her attention to detail, she was promoted. Monica’s
strongest traits are her friendliness, sense of humor, and dedication to her position.” Sharon
Wodehouse – Watershed Luxury Log Home Rentals, Retired
